surveillance

Genetec announces product line-up

IFSEC 2017 During IFSEC in June, Genetec will be exhibiting Security Center 5.6, with new HTML5 web client, as well as previewing access control-as-a-service and new applications for retail and law enforcement. Montreal-based Genetec, which provides open architecture security and public safety solutions, will be at stand F500 at IFSEC taking place at ExCeL in London from 20-22 June. On its stand the company will demonstrate and preview its latest technologies that help integrators as well as end-users protect, improve and implement security measures within their environments.

Genetec will demonstrate Security Center 5.6, the latest version of the company s unified, open architecture IP security platform. Visitors will also be able to learn about Genetec Retail Sense, an analytics application for retail marketing and operations, as well as Genetec Clearance, which is a collaborative case management offering for law enforcement and security professionals. In addition a wide range of supported video, access control, and storage hardware and software systems from the Genetec ecosystem of partners will also be demonstrated. Synergis Genetec plans to offer a preview of its upcoming Synergis access-control-as-a-service, which can minimise reliance on corporate IT, eliminating the need for servers on premises and other costly IT equipment. Connected to Microsoft Azure, the technology can be deployed quickly and readily and can also be scaled as companies grow, providing maximum security for customer data. Genetec will also sponsor a new, speaking series called Borders & Infrastructure Theatre, to address the specific needs for managing large-scale multi-stakeholder security issues, like border control, critical national infrastructure, law enforcement and transport security. Andrew Elvish, vice president of marketing at Genetec says: Visitors to our stand at IFSEC this year will see that despite the extraordinary technology on display, Genetec s focus remains squarely on protecting the everyday. This latest version of Security Center includes advanced authentication, authorisation and encryption standards plus a new HTML5 web client with an enhanced mapping interface, new access control and video device integrations, as well as the ability to use number plates as access control credentials with the new AutoVu SharpV camera. Genetec recently released the latest version of off-street parking enforcement software Free-Flow.

The company has also been confirmed as sponsor of the Borders & Infrastructure Expo, which makes its debut within IFSEC this year. Check out the latest solutions from Genetec at IFSEC International, 20-22 June 2017, London ExCeL. You can find Genetec on stand F500.

Get your free badge now. Visit Europe s only large-scale security event in 2017 Taking place in London, 20 22 June 2017, IFSEC International gives you exclusive hands-on access to over 10,000 security solutions, live product demonstrations, and networking with over 27,000 security professionals. Covering every aspect of security, from access control and video surveillance to smart buildings, cyber, border control and so much more.

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GAO WEST NILE VIRUS OUTBREAK.

Lessons for Public Health …

Transcription

1 GAO United States General Accounting Office Report to Congressional Requesters September 2000 WEST NILE VIRUS OUTBREAK Lessons for Public Health Preparedness GAO/HEHS

Public Surveillance Unit

From Wikipedia, the free encyclopedia

The Public Surveillance Unit or PSU is a fictional institution in the Judge Dredd comic strip in 2000 AD. It was introduced in progs (issues) 954 and 959 (1995). Notable PSU characters in the comic strip are Judge Niles, its chief, and Judge Roffman, who frequently assists Judge Dredd in surveillance, espionage and tracking criminals. Former PSU-chief Judge Edgar was also a recurring character and a rival of Dredd.

Overview

PSU is an organisation within the Justice Department of Mega-City One. It is responsible for monitoring every activity of every one of the millions of citizens who inhabit the city. The whole city is full of surveillance cameras which automatically record and log every sighting of each citizen on the PSU computers locations, dates and times, and associates. PSU also records every credit card transaction and every purchase anybody makes. They also keep fingerprints and DNA records. This information is used to build up detailed files on every individual in the city, updated throughout their lifetimes.

It is normally used for solving crimes, but can also be used to keep dissidents under control and to keep an eye on democracy activists.1

PSU has its headquarters inside the Statue of Judgement.2 It also has staff at section houses across the city.

In 2134, the terrorist group Total War destroyed the Statue of Judgement in a missile attack, wiping out most of the unit and disabling its functions. Justice Department had grown too reliant on PSU by this point: the sudden loss of it meant they were crippled in the pursuit of a Soviet plot and that criminals in every sector ran amok. A senior judge went as far as to say “we might as well pack up and hand the city over to the Sovs”.3 The remnants of PSU were merged into the new Undercover Operations Division.4

Heads of PSU

References

  1. ^ 2000 AD prog 959
  2. ^ 2000 AD prog 954
  3. ^ 2000 AD progs 1774-5
  4. ^ 2000 AD progs 1803

Judge Dredd Judges Mega-City One

Other

Villains

Other characters

Fictional world

Locations

Storylines

Crossovers

Publications

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Other media Films

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Novels

Radio plays

Public Surveillance Unit Retrieved from “https://en.wikipedia.org/w/index.php?title=Public_Surveillance_Unit&oldid=781301224

CornerStone Corporate Independent Security Consultants

CornerStone is an award winning, independent security consultancy firm providing a range of Security Design, Engineering and Risk Management Services. We help organisations protect their people, premises, intellectual property and profits by identifying security threats and minimising the risks that today’s global businesses face. We provide some of the largest and most successful companies in the world with expert guidance, unbiased advice and support across our specialist areas of activity.

Learn More1

References

  1. ^ Learn More (www.cornerstonegrg.co.uk)

Axis launches explosion-protected temperature alarm cameras: XF40-Q2901, XF60-Q2901 and XP40-Q1942

Critical national infrastructure AXIS XF60-Q2901 Axis Communications has launched three explosion-protected, temperature alarm and thermal network cameras for sensitive industrial areas: the XF40-Q2901, XF60-Q2901 and XP40-Q1942. Sectors/verticals Operators of industrial plants can monitor remote, inaccessible and sensitive areas for rapid incident response and protection of employees, machinery and critical industrial infrastructure. Features Fixed XF40-Q2901/XF60-Q2901 explosion-protected temperature alarm cameras Control and detect temperatures of equipment Identify pipe leaks Detect fire Monitor equipment Perimeter protection Visually inspect and verify functions and processes are running correctly Provide remote assistance with planned maintenance Pan/tilt XP40-Q1942 explosion-protected PT thermal network camera Detection of people in restricted areas and safety of personnel in hazardous areas Supports Electronic image stabilization, which greatly improves video quality in situations where a camera is subject to vibrations, providing smooth and comfortable live viewing Supports Axis Zipstream technology, which lowers bandwidth and storage requirements without compromising thermal imaging.

Integration Based on industry standards and open protocols, and protected in heavy-duty enclosure, the new cameras seamlessly integrate with existing Supervisory control and data acquisition (SCADA) architectures, complementing with thermal technology. Compliance Axis explosion-protected thermal cameras and temperature alarm cameras offer worldwide certifications, meaning that the cameras are compliant with specific country regulations across the globe. Axis Communications says Industrial plant operators have a tremendously difficult task, says Martina Lundh, global product manager for thermal and explosion-protected cameras at Axis Communications. They need to ensure efficiency and continuity in large-scale, critical industrial processes, while meeting all health, safety and environmental regulations, across multiple locations and, often, across huge areas. Our new cameras deliver critical real-time information, allowing for immediate incident response which can prove to be a life-saving benefit. Availability The new explosion-protected cameras will be available through Axis distribution channels in May 2017. About Axis Communications Market leader in network video and pioneer in driving the shift from analogue to digital video surveillance. Axis offers network video solutions for professional installations featuring products and solutions based on innovative, open technical platforms. AXIS Communications collaborates with more than 65,000 partners in 179 countries, has employees in more than 40 countries and distributors in 70 countries.

Check out the latest thermal cameras and other surveillance solutions from Axis Communications at IFSEC International, 20-22 June 2017, London ExCeL. You can find Axis on stand E1000. IFSEC is also launching Borders & Infrastructure Expo for its 2017 edition. Get your free badge now. Join other high-end security professionals at the launch of Borders & Infrastructure Expo In conjunction with Europe s most renowned security event , IFSEC International, B&I is addressing your critical needs for large scale security projects affecting national security, integrated systems, border protection and much more. You will have access to test the latest security innovations in; Physical & perimeter, Barriers & bollards, Command & control, Emergency response, Cyber solutions, Drones & UAVs, Transport security and much more. Click here to register your place now to join us at London Excel on 20 22 June 2017.

ASSA ABLOY s Aperio locks now integrate with Tyco access control systems

integration news A technology partnership between ASSA ABLOY, which provides door locks, and Tyco Security Products has enabled the integration of Aperio wireless lock technology with Tyco s security and event management system. The integration ensures Aperio wireless RFID locks communicate with Tyco s C-CURE 9000 via iSTAR Ultra door controllers. Aperio locks have no need for additional wiring so can be installed in doors and entrances with little disruption to operations.

A link between iSTAR Ultra door controllers and an Aperio wireless hub enables the locks to communicate directly with C-CURE 9000, which is updated in real-time to ensure control of and visibility of activities at doors and entrances at all times. AES 128-bit encryption ensures data security. Rafael Schrijvers, access control product marketing manager, EMEA, for Tyco Security Products, says: C-CURE 9000 and Aperio wireless locks are increasingly being specified to work together on a wide range of security projects. The deep level of integration achieved between the two technologies will ensure systems integrators will now find it much easier to implement a combined solution. A similar level of integration has already been achieved between ASSA ABLOY s Aperio and Tyco Security Products Kantech Entrapass and CEM AC2000 access control software. Software House security and event management systems from Tyco Security Products are part of Johnson Controls, a global technology and industrial firm. Software House s C-CURE software portfolio works with various reliable controllers to provide security and event management. Visit Europe s leading security event in June 2017 Register here to attend IFSEC International where you will be able to take advantage of our meetings service, allowing you to select and meet with the manufacturers you want to see and with 600 companies exhibiting you are not short on choice. There are also discounts of up to 20% across a large range of products at the show, helping you to get the best value for your money.

Click here to register your place now to join us at London Excel on 20 22 June 2017.

The security of security is our top priority in the IoT era

With data protection laws being tightened and internet of things hacks proliferating, physical security vendors are talking a lot more about cybersecurity than they used to. For Genetec, whose systems are popular in the enterprise space and installed in 70% of airports in the Middle East, safeguarding systems against cyberattack is a particularly urgent priority. We spoke to Simon Cook, sales engineering manager EMEA and APAC, about the company s defining mantra: the security of security.

Genetec has just been confirmed as sponsor for Borders & Infastructure Expo, which debuts at IFSEC 2017 in June. IFSEC Global: Why is cybersecurity such a big priority for Genetec right now? Simon Cook: The security of security should be high on every physical security professional s priority list. A large part of this is the recent growth in DoS, or denial-of-service, attacks that took place last year, targeting internet of things devices from cameras to campus vending machines. But these things aren t new; DoS attacks have been happening since the start of the internet and cybercrime. The 21 st Century has been characterised by a large growth in the IoT. This is great for business efficiency and personal communication, but the more devices that come online, the more vulnerabilities there are for cybercriminals to exploit, especially seeing as pretty much everything can be connected to the internet these days even fridges! What we want to do is be sure that whatever is connected to our solutions via our customers networks is pure , or safe It s pretty terrifying when you think about the potential of DoS attacks, which is only growing with the number of connected devices. Think about it: when you get 1.5 million devices generating over 600-odd gig of traffic, aimed at a handful of organisations, the result is going to be quite a serious attack.

The world that Genetec operates in seems, on the surface, to be largely physical as we deal with CCTV, access control and automatic number plate recognition (ANPR) to name a few. But, it s important to recognise, which we do, that crime is moving away from the physical world and into the cyber. This is why the surveillance market should be thinking more carefully about security from a cyber threat angle, rather than purely from the physical. (Check out the latest solutions from Genetec at IFSEC International, 20-22 June 2017, London ExCeL. You can find Genetec on stand F500. Get your free badge now.) This issue is also now consumer as well as commercial. More and more we see people with cameras at home that can be turned into a node and hacked, which in a way is even more worrying as they will lack the awareness and training to ensure their devices are protected that professionals in the security industry have. What we want to do is be sure that whatever is connected to our solutions via our customers networks is pure , or safe. The vital thing is to work to continuously build up that level of security in response to the rapid development of cyber-crime. We call this the security of security .

We have a lot of high level enterprise customers so a lot of banks, airports, big businesses etcetera so access into their networks could open up some critical issues for customers. We need to make sure that whatever connects to our system does not open a door for potential attacks. embedded content IG: So what measures do you take to ensure connected systems are as robust against cyber-attacks as Genetec solutions? When we develop our software we ask ourselves the important questions from the outset to ensure our tech is secured against anything which may try to attack it. Penetration testing, regression testing, adding devices and having them tested is all part of the development of the software rather than relying on just reacting to cyber-crime by retrofitting after an attack. We ve done a number of regression tests on our software so we know our platforms are as secure as they can be. But, the cleverer you make the tech, the more sophisticated the attackers become so it is a constant battle. Another problem for us is that we want to be more open platform, so we don t just connect cameras but access control, body-worn cameras, other third-party systems. So, in the unified space, when we try to build up one holistic platform, we have to do a lot of testing to ensure we can still call ourselves secure.

The way we counter this is through authorisation, authentication and encryption. We start by using certificate-based authentication. This may sound complex, but if you use online banking, you have a certificate between yourself and the third-party so the browsers share certificates to verify you are who you say you are, and the banks are who they say they are. Some hardware we work with has a good level of security built in; some of the more traditional stuff is more legacy, and we have to compensate for these devices In terms of encryption, we used to use SSL. But, a quick google will now tell you that SSL can be hacked quite easily. There are even wiki pages about how to hack SSL within 20 minutes! So we had to evolve and now use TLS, or transport layer security, which is a cryptographic protocol that provides communications security over a computer network , which is much more advanced. The thing with hacking, it is company to company, person to person, government to government, and it can be used in many ways. It s not always just the case that cybercriminals want to break in and steal your information or credit card.

Sometimes DoS attacks aim to bring websites or companies down for a period of time. In the 50s, 60s and 70s we wanted to protect against bank robberies and attacks on people and property. But these days you can bring a company down without leaving your house. So, we have to get smarter. Some hardware we work with has a good level of security built in; some of the more traditional stuff is more legacy, and we have to compensate for these devices. I m sure you can see now why the security of security is something that always has to be top of mind for Genetec! The industry already has to collaborate to make sure these devices connect to each other presumably collaboration is just as important where cyber is concerned Absolutely. And it s not just between manufacturers. Whether it s end users, integrators or consultants, to a lot of our customers we are trusted advisors.

We don t just sell kit and software and then move on to the next customer, and there is a gap of knowledge in the industry for this level and kind of security. So we are trying to work with other manufacturers to collaborate with our systems integrators, consultants and end users so that best practice is followed. Genetec has always been very IT-focused and we work with IT departments too. We want everyone that works with us to know that they can trust our solutions to be secure, and that we can offer them advice on security if they ever feel any confusion or worry about the security of their technology. Many of our customers are more enterprise level, so you can see how a breach could not only put company data at risk, but even people s lives in some instances Is there any trade-off with convenience and the user experience when you tighten up cybersecurity? We try and make the system as user-friendly as possible. When we talk about certificates and TLS, it s all done at installation level. So the customer will work with one of our certified installers, who will be familiar with our product, and the operator shouldn t notice any difference to their user experience. They just type the username and password on their client machine and the security is all done on set up.

Once they are logged in, what they do and don t have access to has already been set up according to company policy. All the clever stuff happens under the hood. Cybersecurity is presumably a particularly high priority in critical national infrastructure? Of course, many of our customers are more enterprise level, so airports, train stations, cities, high end retail, mid-tier retail you can see how a breach could not only put company data at risk, but even people s lives in some instances. Airports, for example, are one of our largest sectors: at last count, 85 of the world s largest airports use Genetec systems, and 70% of all airports in the Middle East one of our fastest growing markets are protected by Genetec Security Center systems. As well as this, when it comes to urban security, we have worked with a lot of blue light services in city centres and they want us to do a lot of regression testing. This is not something we re doing just because it s a buzzword or because of the DOS coverage last year. It s to keep up to speed with developments to make sure we are in line with best practice. It goes back to building this into the core rather than being a retrofit after an event or attack.

And it s equally important to encourage our partners and customers to be vigilant. Now we re starting to look at cybercrime insurance. As more devices come online, there are more data points and we need to be more cautious about what we are adding to the system. We also need to continue our core precautions of regression and security testing to make sure that security devices don t expose holes into our customers networks. Presumably cybersecurity will be a big talking point on your stand at IFSEC 2017? This will all be very much a focus when our customers end users, integrators and consultants visit the booth. See you at stand F500! Check out the latest solutions from Genetec at IFSEC International, 20-22 June 2017, London ExCeL. You can find Genetec on stand F500.

Get your free badge now. Visit Europe s leading security event in June 2017 Register here to attend IFSEC International where you will be able to take advantage of our meetings service, allowing you to select and meet with the manufacturers you want to see and with 600 companies exhibiting you are not short on choice. There are also discounts of up to 20% across a large range of products at the show, helping you to get the best value for your money.

Click here to register your place now to join us at London Excel on 20 22 June 2017.

Western Digital responds to rise of 4K with 10 terabyte WD Purple HDD

product launch CCTV storage provider Western Digital Corporation has released a 10 terabyte iteration of its WD Purple hard disk drive. The launch of a 10TB version is a response to rising sales of 4K cameras, which place higher demands on surveillance storage solutions than lower resolution cameras. Accounting for only 2% of the camera network security camera market in 2017, 4K cameras are projected to represent 29% of the market by 2020 by IHS Markit.

Verticals/sectors The WD Purple 10TB HDD is optimised for video surveillance systems that run 24-7 and up to 64 high-definition (HD) cameras in home and small-business security environments. Features AllFrame 4K technology. Enhances ATA streaming support to reduce video frame loss with proprietary cache policy management technology to improve overall data flow and playback Firmware enhancements protect against video pixilation and interruptions HelioSeal Technology. Now in its third generation, HelioSeal offers higher storage capacity and lower power consumption Scalable surveillance systems. Designed for 24-7 operations with support for multi-bay systems with an annualised workload rating of 180 TB per year and tarnish-resistant components. Suitable for either small- or large-scale surveillance systems Compatibility Western Digital says the WD Purple hard drives are designed and tested to surveillance-class standards and are compatible with industry-leading chassis and chip-sets. Without a current industry standard, WD worked with surveillance partners to develop a proprietary benchmark to define and demonstrate performance in surveillance systems. Western Digital says Brendan Collins, vice president of product marketing Advanced imaging technology advancements are expanding the value that video surveillance provides for applications ranging from retail and public safety monitoring to smart-city infrastructure, all of which are driving new storage needs. Our new 10TB drive inherits the high performance, reliability and endurance qualities of our WD Purple family, with maximum capacity to offer VARs, integrators and consumers a 4K-ready solution for current and next-generation surveillance systems.

Doug Milburn, vice president and Cofounder of 45 Drives/Protocase, Inc All of us at 45 Drives are excited about the new WD Purple 10TB hard drive. With so many of our customers in the surveillance industry, it s important for us as a company to have the right products to for their needs. WD Purple hard drives provide the two critical elements to our customers density and enhanced reliability all at a reasonable price point. About Western Digital Western Digital Corporation is a specialist in data storage. Founded in California in 1970, the company is one of the largest computer hard disk drive manufacturers in the world. Western Digital products are marketed under HGST, SanDisk and WD brands to OEMs, distributors, resellers, cloud infrastructure providers and consumers, including in the surveillance and security sectors. Check out the latest surveillance storage solutions from Western Digital at IFSEC International, 20-22 June 2017, London ExCeL. You can find them on stand G650. Get your free badge now.

Visit Europe s leading security event in June 2017 Visit IFSEC International for exclusive access to every security product on the market, live product demonstrations and networking with thousands of security professionals. From access control and video surveillance to smart buildings, cyber, border control and so much more. It is the perfect way to keep up to date, protect your business and enhance your career in the security industry.

Click here to register your place now to join us at London Excel on 20 22 June 2017.

In what scenarios are thermal surveillance cameras the best choice?

Axis Communications speaks to Securitas

Low-light surveillance When is a thermal camera the best choice for a low-light surveillance scenario? This was the theme of an interview conducted with Jonas Bergstr m, business development manager at Securitas, by Axis Communications, which is a major partner of the manned guarding giant. Securitas regularly installs thermal cameras from Axis.

Axis Communications: What is the single greatest advantage of thermal cameras compared to optical cameras? Jonas Bergstr m: The absolute greatest advantage for us is that thermal cameras result in significantly fewer false alarms. This means our operators in the security operation center do not need to evaluate as many incoming alarm calls and therefore become significantly more time-efficient. For what installation scenarios are the thermal camera models most suited? JB: We primarily use thermal cameras in perimeter protection installations. An intelligent video application is integrated into the cameras and forms a virtual fence. If anybody or anything crosses this virtual line then an alarm call is sent to our security operation center (SOC). What have thermal cameras contributed in terms of savings for Securitas with the reduced number of alarm calls? JB: Securitas always aims to minimise the number of false alarms.

A minimum number of false alarms means that the operators can be more efficient when authentic alarm calls come in. In extreme cases, too many false alarms can affect an operator s attention and ability to identify authentic alarm calls. We estimate that the ratio of false alarms generated by intelligent video analysis in a thermal camera in relation to an optical camera is approximately 1 in 10. By keeping down the number of alarm calls per camera, each operator can handle more alarm events within a certain time frame. The result is major savings. embedded content Do you have an example of an installation where thermal cameras have been of great benefit and resulted in different types of savings for both the end customer and yourselves? JB: For a very large number of our customers, the implementation of thermal cameras, with intelligent video analysis connected to our security operation center (SOC), has resulted in major savings. The result has been reduced vandalism, interrupted and halted burglary attempts, reduced number of emergency call-outs from security guards and reduced use of operator time. AC: Why have you chosen to only use thermal cameras for perimeter monitoring?

JB: The number of alarm calls generated is significantly lower than when using optical cameras. Thermal cameras do not need extra lighting to be installed. Thermal cameras are not as sensitive to different weather conditions, such as snow, rain, fog, etc. We can cover a larger area with a smaller number of cameras. With thermal cameras we can detect movement in areas of vegetation. In this environment we would have greater difficulty in creating enough contrast in the image to generate an alarm. AC: At what distance from the camera can you detect people with a high degree of certainty? JB: It all depends on the camera model used, with regard to the focal length of the lens. At up to 200 meters, it is normally no problem to detect and generate an alarm for people or objects moving in the image.

AC: Based on your experience, are there any weather conditions that are particularly tough for thermal cameras? JB: Dense fog, very heavy snowfall and certain reflections from puddles of water may cause problems, even for a thermal camera. Our experience is that thermal cameras work considerably better than optical cameras in unfavorable weather conditions. AC: Are there any other conditions that make things difficult for thermal cameras? JB: Yes, vibration caused by an unstable mounting surface or a wind-sensitive mast is always a problem when working with alarms triggered based on intelligent video analysis. This primarily applies to long distances, because here even small vibration has a significant effect on the camera. However, Axis thermal cameras have built-in electronic image stabilisation (EIS) that helps in these conditions. You may also encounter problems even when the surroundings or backgrounds are the same temperature as an object in the image. This happens because a thermal camera cannot distinguish an object from its surroundings.

Exactly as with optical cameras, its surrounding environment affects the thermal camera. In general, the point is that a thermal camera is less affected by external factors than an optical camera. Check out the latest thermal cameras and other surveillance solutions from Axis Communications at IFSEC International, 20-22 June 2017, London ExCeL. You can find Axis on stand E1000. Get your free badge now. Visit Europe s leading security event in June 2017 Visit IFSEC International for exclusive access to every security product on the market, live product demonstrations and networking with thousands of security professionals. From access control and video surveillance to smart buildings, cyber, border control and so much more.

It is the perfect way to keep up to date, protect your business and enhance your career in the security industry.

Click here to register your place now to join us at London Excel on 20 22 June 2017.

Free Door Supervision SIA Training

Overview

Door supervisors are responsible for protecting the public. Door Supervisors interact with the public, work flexible hours and are responsible for the safety of others. These jobs require training and a licence to practice.

Who is this course for?

This course is for designed for people who wish to get a security job in the retail and leisure sector and require a licence to practice.

What will you get out of it?

After completing this course, you will have the skills and certificates necessary to get a job as a door supervisor.

What will you learn?

Private security industry tools, including:

  • Door supervision licence.
  • Working in the private security industry.
  • Conflict measurement.
  • Physical Interaction Training.
  • Team leading skills giving you the knowledge and personal attributes you need to become a team leader.

Subjects

  • Working as a door supervisor
  • Working in the private security industry and conflict management
  • Team leading skills giving you the knowledge and personal attributes you need to become a team leader

TRAINING AND QUALIFICATIONS

Training and qualifications will cover a range of subjects. These will differ depending on your training centre and may include:

Level 1 Certificate in Personal Development for Employability

Level 2 Certificate in Customer Service

Level 2 Certificate in Hospitality and Catering Principles

Level 2 Award in Door Supervision

Plus additional certificates that may include: Level 1 & 2 Health & Safety; Level 2 Fire Safety; Level 2 Manual Handling; Level 2 Conflict Management; Retail. Learners will be informed of the exact qualifications upon starting the course.