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False alarms: The fake news of the control room

Functioning democracies are based on the ability of well-informed public to shape its views and cast its vote accordingly. However, when the public cannot discern between genuine facts and alternative facts (AKA fake news), it undermines the foundation of our democracies. To fill this gap Wikipedia founder Jimmy Wales recently introduced the WikiTRIBUNE, a website where news stories are backed by a community checking and rechecking all facts geared to be a source for verified evidence-based journalism.

The situation in the control room is analogous. These unwanted alerts are the fake news of the security industry. They clutter the view of the operators and limit their ability to understand the situation at hand and make an informed decision on how to respond. But can they be filtered out to leave only actionable intelligence about real incidents, as the WikiTRIBUNE does? As new sensors and systems have been diligently invested in, with the intention of improving the ability to prevent, detect and respond to incidents, an unwanted consequence has been a sharp uplift in false alarms. There has been evidence to suggest that US forces are losing as much as 6.5 million man hours to false alarms In fact, it has been suggested that false alarms can consume 90% of a control room operator s shift and that comes at considerable cost, far above and beyond the operator s time (although the impact should not be underestimated). In the extreme, closing a platform in a rail station, shutting an airport terminal, or evacuating a bank, for example, can see costs rises to millions in the blink of an eye. To illustrate the extent of this problem, we worked with a large European bank that was having to deal with a massive 19,000 false alarms each year. To place this in context, the cost of every resulting police dispatch was $50.

This issue of false alerts is also having a significant impact on police resources, with estimates of annual costs reaching $1.8bn (in the US) for their response. With police resources stretched, as a result of budget tightening and the global threat level, which remains high, it is an unwanted and wholly unnecessary distraction. In fact, there has been evidence to suggest that police forces (again in the US) are losing as much as 6.5 million man hours to false alarms. Root-cause analysis A root-cause analysis to determine the scale of false alarms in your organisation is imperative, but the critical factor in beginning to reduce them is to understand what is triggering them and this can throw up some surprises. Is there an issue with the location of a sensor? Has the right piece of kit been specified for its specific use? Has it been installed correctly? Is there a reliability issue with a certain vendor over another? Crucially, this isn t a one-off exercise.

It needs to be an ongoing, ingrained programme of monitoring to ensure operators are presented with actionable intelligence that is combined with a best-practice-driven response to every incident: situation management. It is not to suggest that it is possible to eradicate all false alarms, but it is a realistic expectation to drastically reduce the volume and frequency of them. In turn this helps operators to filter the noise and focus on the meaningful aspects of their job. The aforementioned European bank was able to reduce its false alarms to 1,200 per annum. It has achieved this through the use of its situation management (otherwise known as PSIM) system to correlate information and provide video confirmation of alarms in real time. By integrating all data feeds coming in to the control room and presenting a single operating picture, a situation management system provides situational awareness that in turn enables operators to be far more confident in being decisive about what is false, what is fact and how to best respond. Jon Denial is executive director at JPMorgan Chase and is quoted as saying: Filtering false alarms and focusing on the important information gives us real-time situational awareness. With an ever-increasing array of sensors and systems being made available to control rooms, the issue of false alarms is not abating. If anything, it is only going to get worse if it goes unchecked.

The time has come to filter out the fake news in the control room. Free download: The video surveillance report 2017 Sponsored by IDIS The Video Surveillance Report 2017 covers all things video surveillance based on a poll of hundreds of security professionals. Specifically looking at topics such as open platforms, 4K, low-light cameras, video analytics, warranties and this year due to the growing threat posed, the cybersecurity landscape.

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Axis Communications Interview at IFSEC 2017 Video

IFSEC 2017 Watch the full interview with Atul Rajput, Regional Director from Axis Communications about the products they are showcasing at IFSEC 2017.

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Aurora debuts long range facial recognition sensor at IFSEC 2017

IFSEC 2017 launch Facial recognition technology developer Aurora has unveiled at IFSEC 2017 a long range sensor that extends near infrared capabilities to a wider range of distances, making it suitable for more applications. Queue management, surveillance and VIP identification are possible applications with the technological advance. Aurora s specialist biometric imaging and illumination technology is designed to work with the latest versions of the company s deep learning-based facial recognition engines.

With its near IR -based facial recognition, Aurora has logged millions of successful events in applications, including time and attendance, airport passenger management and access control. Now, the company s core technology, FaceSentinel LR, uses high speed global shutter technology and a high brightness near-IR ceramic flash to deliver HDR still frames to Aurora s facial recognition engine. Aurora s head of sales and marketing Gary James says FaceSentinel LR addresses issues common in the operation of facial recognition with visible light CCTV images. This can hinder accuracy in situations where the subject s face is not directly looking at the camera. James says: The sensor is highly compact, with very low power consumption, despite its powerful output and processing ability. This extends the operational range of our IR face recognition capability fivefold, opening up many new applications such as queue monitoring and covert identification. At IFSEC Aurora is also showcasing its FaceSentinel sensor integrated with the Fastlane Glassgate 300 turnstile, operating in both token-free Identification mode that allows registered users access simply by looking at the sensor and Verification mode, which adds a biometric layer to the functionality of any access control system. FaceSentinel uses artificial and infrared light to achieve unparalleled facial recognition speed, accuracy and reliability. Aurora s facial recognition technology is used throughout Heathrow Airport for boarding pass verification as well as within British Airways domestic self-boarding gates.

Integrated Design Limited (IDL) is the designer and manufacturer of Fastlane Turnstiles and Door Detective anti-tailgating products, and has over 30 years of experience and a worldwide on and installation network. At IFSEC International 2017, FaceSentinel and FaceSentinel LR are running on Integrated Design Limited s stand E1550. The company makes turnstiles and door tailgating detection products.

IFSEC International runs between 20-22 June 2017 at London ExCeL. Get your free badge now. Visit Europe s only large-scale security event in 2017 IFSEC International is taking place at Excel London, 20 22 June 2017, here are 5 reasons you should attend: Exclusive hands-on access to over 10,000 brand new security solutions Network with over 27,000 security professionals Discounts of up to 30% exclusively for IFSEC 150 hours of seminars, workshops and keynote speeches A 1-2-1 meetings service to pre-book face to face meetings.

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Manchester Arena security searches under scrutiny following suicide bombing

Terror attack Security screening at the Manchester Arena, which was the scene of a suicide bombing last night, has come in for criticism from visitors. Among the criticisms aired on Twitter were comments that you could easily walk in with things under a coat , while several said their bags were not even checked. Entertainment and sporting venues in the UK are now urgently reviewing security procedures.

At least 22 people, many of them children, have so far being confirmed as fatalities and 59 injured in the attack at a pop concert in the city. The events occurred at about 10.30pm on Monday 22 May at the end of a concert by the American singer Ariana Grande. Chaos The attack took place in the foyer, leaving hundreds of people fleeing in terror and confusion. Many children and young teenagers were separated from their parents in the ensuing chaos. The injured had wounds consistent with shrapnel injury, according to medics. A nail bomb may have been used in the attack, as according to a witness nuts and bolts were strewn on the floor of the foyer. Greater Manchester police have confirmed that they believe the bombing was the work of a single man armed with an improvised explosive device. The attacker is among the dead. The investigation into the attack involves the police counter-terrorism network and Britain s domestic security service, MI5.

Britain s prime minister, Theresa May, said: We are working to establish the full details of what is being treated by the police as an appalling terrorist attack. All our thoughts are with the victims and the families of those who have been affected. Flags outside Downing Street flew at half mast. All political parties have suspended campaigning for the general election, which is less than three weeks away. May chaired an emergency meeting of the government s crisis committee, Cobra, on Tuesday morning. Chief constable Ian Hopkins said: We have been treating this as a terrorist incident and we believe that while the attack last night was conducted by one man, the priority is to establish whether he was acting alone or as part of a network. The death toll makes the attack in Manchester the worst of its kind since the bombings in 2005, where several suicide bombers detonated explosives they were carrying in backpacks in several busy London locations including a bus and tube stations, killing 52 people. Visit Europe s leading security event in June 2017 Visit IFSEC International for exclusive access to every security product on the market, live product demonstrations and networking with thousands of security professionals. From access control and video surveillance to smart buildings, cyber, border control and so much more.

It is the perfect way to keep up to date, protect your business and enhance your career in the security industry.

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Hanwha Techwin cameras and recording devices integrated with SureView Immix

Video Surveillance All Hanwha Techwin cameras and recording devices can now integrate with SureView s Immix CS central station software platform. The latest Wisenet IP camera series and NVRs, as well as analogue DVRs, can now work in conjunction with Immix CS, which is designed to make central alarm monitoring stations that offer video monitoring services more efficient. Immix Command Centre (CC), a PSIM software platform which monitor alarms, access control, audio and situational awareness systems, can also be integrated.

SureView Immix on multiple media Our engineers have worked closely with the SureView technical team to ensure a high level of integration which allows operators to control key features and configuration of our cameras and recording devices, said Tim Biddulph, head of product and solutions at Hanwha Techwin. Remote video response centres (RVRC) are now able to view the superb quality images captured by our cameras and domes. They can also utilise edge-based analytics on board our Wisenet IP network cameras as an effective event reporting tool and to reduce false alarms. Check out security solutions from Hanwha Techwin at IFSEC International, 20-22 June 2017, London ExCeL. You can find Hanwha Techwin on stand G800.

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Using radar sensors in security applications: benefits and technical deployment

In depth For surveillance tasks in the safety and security field, radar sensors are often essential instruments. The benefits of radars are evident: radar is capable of detecting motion, measuring speed, distance and the angle of arrival as well as the direction of movement. Radar can work in adverse conditions like rain, fog and dust and is able to cover long range as well as close distance.

It preserves anonymity due to the fact, that it is not able to deliver high-resolution pictures from faces or license plates, which ensures its acceptance. Motion sensors for anti-burglary protection systems indoor or outdoor are very inexpensive components, which take advantage of the doppler effect. In this application, radar replaces more and more the Passive Infrared Sensors, which have established in the past because of their low price. Reliable Radar, however, is much more reliable, because it is not affected by thermal variations and it offers additional information like direction of movement and the actual speed, making detection safer and more robust. InnoSenT offers an innovative solution with the SMR series. SMR stands for surface-mountable radar and describes a tiny, 15mm x 20mm x 3mm, Radar frontend, which is delivered on tape and reel and which can automatically be pick-and-placed and soldered to the customer s PCB in a standard SMT process. This ultra-small device incorporates a complete 24GHz transceiver including a low noise amplifier. Persons can be safely detected in a distance of up to 15m. It consumes only 45mA from a 3.3V voltage source.

For power sensitive applications e.g. in battery powered systems the power consumption can be drastically reduced by operating the sensor in a pulsed mode. Using a duty cycle of 1:1000 or even less it is possible to reduce the average operating current to a few microamps. Three different antenna variants are available to cover a field of view ranging from 40 to 120 degrees. In case distance information is also necessary, the SMR can be supplied optionally as a VCO-transceiver, which can be frequency-modulated by applying an analog modulation signal to the VCO input. A frequency divider output, switchable between two different division ratios, gives the opportunity to read back the frequency or to operate the device in a phase locked loop. SMR: The surface-mountable radar For far range area surveillance the ISYS-3106 is a perfect choice. It is a full digital FSK- radar, which detects moving objects with a radial speed component of 0.25km/h up to 140km/h. The Frequency-Shift-Keying-modulation suppresses unwanted clutter from stationary objects very effectively.

A person is visible in up to 300m distance. The field of view (half power beamwidth) is 15 degrees in azimuth and 10 degrees in elevation. Broader view If a broader view is required, two sensors can be combined in a Master-Slave configuration. An object list as well as tracks of detected targets with range, speed and angle information is accessible via Ethernet interface. Due to the sensor s architecture, multiple objects can be captured, and they can be separated as long as they differ in speed or range. ISYS-3106: coverage of two sensors in master-slave configuration Real 3D-resolution (in range, speed and angle) can be achieved with MIMO-architectures, which have multiple inputs and multiple outputs. The ISYS-5010 is an example for a sophisticated MIMO-radar, which uses 4 receivers and 2 transmitters to generate 8 virtual antennas with an angular resolution of 16 degrees in azimuth. Two additional transmitters are used to extract the angle information in elevation. ISYS-5010: separation of objects in range, speed and angle The radar employs two-stage LNAs for each receive channel for lowest noise performance.

The distance and speed information are gained from a 2D-Fast-Chirp-FMCW modulation (frequency modulated continuous wave) capturing also non-moving objects in up to 55m distance. The sensor provides a target list on SPI and it can be configured via UART with the help of a supplied Graphical Users Interface. Many security applications can be covered with InnoSenT s standard product portfolio. On demand, customised developments will also meet exceptional challenges. Check out the latest radar sensors from InnoSenT at IFSEC International, 20-22 June 2017, London ExCeL. You can find InnoSenT on stand F1180. Join other high-end security professionals at the launch of Borders & Infrastructure Expo In conjunction with Europe s most renowned security event , IFSEC International, B&I is addressing your critical needs for large scale security projects affecting national security, integrated systems, border protection and much more.

You will have access to test the latest security innovations in; Physical & perimeter, Barriers & bollards, Command & control, Emergency response, Cyber solutions, Drones & UAVs, Transport security and much more.

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New Net2 Entry Touch panel from Paxton: smart, simple door entry with a premium touch

The Net2 Entry Touch panel is the latest addition to Paxton s intuitive range of door entry solutions. The advanced functionality and simple operation of the new touch panel means installers can now offer their customers a premium security option as part of the Net2 Entry range. The Net2 Entry Touch panel comes with a quality 7-inch, colour screen and new premium features, including personalisation using your own images and logo.

The product s stylish design plus excellent build quality has also seen it awarded two prestigious design awards; 2017 iF DESIGN AWARD in the Building Technology category and the Red Dot: Product Design Award 2017. These global award schemes recognise excellence in design across a variety of product categories. Smart, simple user interface Straightforward and easy to navigate with dynamic search functionality Quick visual recognition for visitors by adding contact images and logos Suitable for more sites than ever before Line-out for use with T-Loop antenna for users with hearing aids Advanced sound processing provides clear sound quality for busy areas High contrast theme available to make it simple to read for partially sighted users Site grouping for smarter management of multi-tenant buildings and sites with fenced perimeters Excellent build quality Durable, chemically strengthened glass Easy to read anti-glare screen for optimal daytime viewing Easy plug and play technology, just 3 simple components Personalise the experience Customise branding on the welcome screen to provide a unique finish for the customer Multiple theme options available to personalise and suit a range of locations General features SIP Supported answered the door from a smart device or PC Energy efficient auto screen dimming in idle mode Convenience with code and PIN entry options available Multi panel options flush, surface mount and rain hood variants Dual frequency proximity reader, now offering EM and HID Prox as well as Paxton, MIFARE No visible fixings to enhance look and deter vandalism IK7 protected against up to 5 joules impact IPx5 rating for use in all weather conditions From a brand you know and trust Fully compatible with Net2 access control Supported by Paxton s industry leading technical support, 5-year guarantee and a hassle free returns service Be one of the first to see the Net2 Entry Touch panel by visiting the Paxton stand (D850) at IFSEC International (20-22 June 2017, London ExCeL) or for more information visit the Paxton website . Visit Europe s leading security event in June 2017 Register here to attend IFSEC International where you will be able to take advantage of our meetings service, allowing you to select and meet with the manufacturers you want to see and with 600 companies exhibiting you are not short on choice. There are also discounts of up to 20% across a large range of products at the show, helping you to get the best value for your money.

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Pro-Watch 4.3 creates integrator pathway to new connected buildings customers

Honeywell Honeywell s latest Pro-Watch security management system version provides a simplified, mobile-friendly interface enabling connected verticals. The Pro-Watch security management system, which connects different buildings within an enterprise or organisation, has been updated to include custom solutions for connected campuses, as well as a new portal for the airport market to help lower the cost of managing of airport vendors. Pro-Watch 4.3 incorporates access control, video surveillance, intrusion detection in one scalable management system that can accommodate more than a million card-holders and 10,000 doors.

Verticals/sectors Banking and finance University campuses and research facilities Manufacturing Pharmaceuticals Utilities and energy, including nuclear Airports Oil and gas facilities Features New application programme interface (API) allowing integration with other operational services to help integrators support business growth through a new set of potential customers Even enterprises using non-Honeywell equipment, including third-party solutions including video management systems, physical security information management solutions, visitor management, biometric readers and key management systems can be integrated into the platform The new Pro-Watch platform is compatible with many legacy systems, so end-users can optimise their hardware investments while still facilitating the creation of a true connected building Pro-Watch 4.3 also features a new vendor management portal, for airports, which is designed to help reduce the labour and time required to handle initial badge set up and changes, and supports compliance with clear auditable controls Compatibility Pro-Watch 4.3 is wholly compatible with other Honeywell solutions including MAXPRO VMS, HUS VMS, VISTA and Galaxy intrusion solutions The new platform also is optimised for mobile control, allowing site security staff to manage time-sensitive access rights from any location. Through the new mobile app, facility managers can control hardware, look up badge holder information, and enable/disable card access from their mobile device at any time, with mobile client support currently available on iOS devices, with Android compatibility coming soon Honeywell says Our customers want a proven solution with an open architecture and world-class service that they can use worldwide. Now, with its expanded integration and mobile capabilities, Pro-Watch 4.3 provides even more value to enterprise customers, offering more flexibility to manage and leverage existing equipment investments across their global businesses, says Eric Green, senior global product manager. About Honeywell Home and Building Technologies Honeywell Home and Building Technologies (HBT) is a global business with more than 44,000 employees worldwide that helps homeowners stay connected and in control of their comfort, security and energy use. Commercial building owners and occupants use HBT s technologies to ensure their facilities are safe, energy efficient, sustainable and productive. Our advanced metering hardware and software solutions help electricity, gas and water providers supply customers and communities more efficiently. Check out the latest solutions from Honeywell at IFSEC International, 20-22 June 2017, London ExCeL. You can find Honeywell on stands D250 and D300. Get your free badge now.

Visit Europe s leading security event in June 2017 Register here to attend IFSEC International where you will be able to take advantage of our meetings service, allowing you to select and meet with the manufacturers you want to see and with 600 companies exhibiting you are not short on choice. There are also discounts of up to 20% across a large range of products at the show, helping you to get the best value for your money. Click here to register your place now to join us at London Excel on 20 22 June 2017.