security guard training

Phoenix Close Protection Officer

Profile of a Phoenix Close Protection Operator

On completion of the Phoenix Close Protection course, graduates have the qualifications and certifications necessary to become employed within the global security industry, either with G4S, or another global security business.

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My Current role is a Close Protection officer on a contract Southern Afghanistan. I ve worked in the current role since April 2013

  • Tell us a bit about your background? What was one of the most enjoyable aspects of your job? Can you describe one of your most challenging aspects or one off events of your old role?

I am 33 years old. I was in the British Infantry for 15 years in total reaching the rank of CSGT. I ve been on 3 x tours of N.I, 1 x Kosovo, 1 x Iraq and 2 x Afghan. My last role was an Infantry Tactics instructor at The Infantry Battle School, Brecon. There I taught and assessed future section commanders of the British army all the key areas they needed to command a section of men in all types of hostile environments. My most challenging part of my army career was on operational tour on Herrick 10 Sangin.

There my role was a platoon Sgt and most of the time we as a battle group found ourselves engaged with the enemy on a daily basis.

  • How did you get into the Private Security Industry?

I decided that I had achieved all I wanted within the army and the Private Security sector was a natural progression for me. I could see that the skills I learnt through my army career could be used and built upon within the security industry. A few of my friends where in the Industry so I used their knowledge to find out which was the best close protection course around. Guys that had not even done the Phoenix course said that they wished they had gone on that one so I learnt by their mistakes really. The main selling point was that a member of HR would come and interview you at the end of course for future positions. Something you don;t get at any other company.

  • Please describe the experience you had with the training?

The overall experience of the training was outstanding. A point of note is that I also attend the Approved Tier 1 Operational Medic (ATOM) course after the Phoenix course. My main reason was that the instruction and the facilities of the close protection course were that good I was sold already in attending my next G4S specialist training course. In addition to that you receive a 25% discount on the ATOM course if you attended the Phoenix course.

I believe that G4S look after and employ people that attend their courses as they know the standard of training you have received is the best and G4S want the best people to work for them.

  • How would you describe yourself?

I would describe myself as a hardworking, diligent person who strives to better myself by using other people s experiences to learn from and adapt.

  • Could you give us a brief overview of your current role?

As a CP operator in Southern Afghanistan, I am responsible for the armed protection and security of our clients conducting business in Helmand Province. Conducting IBG tasking’s providing close protection to the client in out of district moves by Heli, foot and vehicle transits, responsible for risk and threat assessment in a constantly changing high threat environment

  • What are the most enjoyable aspects of your role?

The most enjoyable aspects of my role is when the tasking is complete and we as a team have achieved our aim, by providing the best possible security to the client.

  • Tell us about any challenging aspects?

The most challenging part of my role is the constant risk and threat assessment which is forever changing as you move by foot, heli or by vehicle with the client to ensure maximum protection.

  • What do you like to do in your spare time?

In my spare time I like to keep fit for role either cardio vascular work or weights. There is plenty of down time so it;s not a problem.

There is internet in all locations so talking back home on skype or face time to the family isn t an issue.

  • Please let us know anything else that may help other Service Leavers to follow in your footsteps?

Get yourselves on the Phoenix course and the ATOM course the extra medical course got me one step ahead of the rest of the guys and I was offered a job before I was even out of the army.

I had a week off as a civilian and then I was deployed to Afghanistan.


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Vanderbilt releases SPC Connect 2.4

Cloud-based monitoring Vanderbilt has announced the release of the latest version of SPC Connect, the hosted, cloud-based solution through which installers can monitor, manage, and maintain SPC panels remotely. SPC Connect 2.4, which arrives four months after the last SPC Connect update, introduces push notifications, local user management and alarm verification. The new push notifications for IOS devices provide users with updates even when the app is closed.

Users can also add new accounts through the server, import lists of multiple users, and automatically register multiple accounts at any given time, thanks to new local user management features. SPC Connect is designed to enhance the installer s ability to configure their systems remotely and, with user management enhancements, SPC Connect speeds up the process of adding and configuring users, says John O Donnell, product manager at Vanderbilt. It means that the system administrator can now quickly configure users to have access to their SPC system, while simultaneously saving them time and money. SPC is one of the best intrusion detection solutions on the market for system user requirements. The speed and delivery of these latest features to market are proof of our commitment to providing customers with a stable and established security system that offers whole market scalability and future-proof guarantee. embedded content Free download: The video surveillance report 2017 Sponsored by IDIS The Video Surveillance Report 2017 covers all things video surveillance based on a poll of hundreds of security professionals. Specifically looking at topics such as open platforms, 4K, low-light cameras, video analytics, warranties and this year due to the growing threat posed, the cybersecurity landscape.

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Sprinkler retrofits can be done inexpensively without moving residents out: BAFSA

Grenfell fire While it has been the view of many fire safety professionals that automatic fire suppression systems can supplement existing fire safety provision in high rise buildings, the underuse of sprinkler systems is in question following the Grenfell tower block fire. Since 2012 the British Automatic Fire Sprinkler Association (BAFSA) in collaboration with the UK fire and rescue services have invited local authorities, central government and housing associations to numerous free-to-attend seminars that focus on protecting lives, high rise communities and properties from fire. According to BAFSA, around 100 blocks of the estimated 4,000 throughout the UK have been retrofitted as a direct result.

Safer High Rise Living the Callow Mount Sprinkler Retrofit Project is a report published by BAFSA in 2012, which shows that it is cost-effective and practical to retrofit automatic fire sprinklers in existing high-rise tower blocks built between 1950 and 1970. Pilot project A pilot project, sponsored by the sprinkler industry and overseen by BAFSA resulted in the successful installation of sprinklers in Callow Mount, a 1960s tower block in Sheffield. A key aim of the project was to determine the practicality of installing a complete system without residents having to move out during the refit. The 2012 report clearly demonstrated that it is possible to retrofit sprinklers into occupied, high-rise, social housing without evacuating residents and that these installations can be fast-tracked The sprinkler system installation took less than four weeks to complete. The approach adopted demonstrated how significant improvements in life and building safety can be achieved with minimal disruption by retrofitting an automatic fire suppression system. The report reviews the identification of risks associated with high rise blocks, direct and indirect consequences of fire in-rise residential premises, the relevant recommendations in current fire safety legislation and guidance documents and looks at research into the use of sprinklers in residential and domestic premises. The 2012 report clearly demonstrated that it is possible to retrofit sprinklers into occupied, high-rise, social housing without evacuating residents and that these installations can be fast-tracked. It also found that tenants and residents feel safer knowing they are better protected with a sprinkler system in place and that the potential trauma and disruption to individuals and communities following a fire would be reduced. According to the report, retrofitting sprinklers as part of a major refurbishment project would form only a small part of the overall costs, while the retrofit design and installation can be adapted for high-rise blocks with different layouts.

The final cost of the project in 2012 produced an average cost per one bedroomed flat of just 1,148.63, which included the provision of sprinklers in utility rooms, common areas, bin stores and an office. During the inquest into the Lakanal House fire in 2009, Judge Frances Kirkham said the evidence indicated that retrofitting of sprinkler systems in high-rise residential buildings might now be possible at lower cost than had previously been thought to be the case, and with modest disruption to residents. Visit FIREX International for cutting-edge solutions, essential knowledge and the ability to grow your business by getting direct access to the whole fire safety industry. It is the perfect place to get your product in front of thousands of buyers, across a multitude of featured areas. From the brand new Drone Zone, the ARC Village, ASFP Passive Protection Zone, the Engineers of Tomorrow competition and more, it s all under one roof so you ll never miss a beat.

Click here to register your place now to join us at London Excel on 20 22 June

Door Supervision from one of the UKs best security …

Door Supervision was one of our core service offerings when FGH Security Ltd was founded in 2003. Over the years our Door Supervision division has grown exponentially and had a range of experience working through the North West of England at a host of different venues. We understand that Door Supervisors are often the customers first point of contact when they visit a licensed venue or event. Therefore, they often set the tone of the evening before the customer even walks through the door. To reflect this we have a set level of dress and a conduct policy that all of our Door Supervision staff must adhere to at all times to ensure that the client is represented in the best possible way. All of our Door Supervision staff are trained to the relevant industry standards at a basic level and hold an SIA licence. The majority of them also hold qualifications in additional areas, such as First Aid and Physical Intervention.

Our mystery customers regularly visit the venues we operate at and we are transparent in our scoring always showing the members of staff the results and the client too.

We have excellent relationships with constabularies right across the country and if we do not already know the licensing officer in any particular area we will know another licensing officer who does which can help to ensure we work together on protecting your premises license.

Case study: England s oldest school installs HD surveillance solution from IDIS

Dating from 597AD, the King s School in Canterbury is England s oldest school. The establishment, which is situated on a World Heritage site within the precincts of Canterbury Cathedral, recently had a video surveillance system from end-to-end surveillance provider IDIS installed. IDIS presents this downloadable case study about the installation, which was conducted by leading integrator Sunstone Systems.

It examines: The reasons why the system was specified Logistical, engineering and regulatory challenges The mix of cameras and hardware chosen and why And the results and benefits enjoyed as a result of the installation Complete the short form to download the case study.

FSA to celebrate 10th anniversary with free drinks reception

IFSEC 2017 In addition to a free drinks reception at its stand, the Fire & Security Association (FSA) will also be presenting a smart technology-focused seminar, during the show. Fire and security business representatives are invited to attend the FSA s 10th birthday celebrations at the IFSEC and FIREX International conference taking place next month. The FSA will be hosting a free drinks reception on its stand, number C230, which is within the FIREX area, on Wednesday 21 June from 5-7pm.

Speeches will be given by the FSA s chairman, Pat Allen, and head of the FSA, Steve Martin, on the trade body s achievements since its formation in 2007. Martin will also give a talk titled Connected buildings disconnected people? on Thursday 22 June at 2pm, focusing on the commercial and social opportunities associated with smart technology. Martin said: IFSEC and FIREX International is undoubtedly one of the biggest occasions on the fire and security calendar. The FSA is delighted to be celebrating our tenth birthday at this year s show and we look forward to welcoming attendees to the FSA stand to recognise our achievements. He hopes the seminar on the commercial opportunities associated with smart technology provides engineers and installers with new ideas on how to grow and diversify their businesses. IFSEC and its sister event FIREX International are being held from Tuesday 20 to Thursday 22 June at ExCeL London. Visit FIREX International for cutting-edge solutions, essential knowledge and the ability to grow your business by getting direct access to the whole fire safety industry. It is the perfect place to get your product in front of thousands of buyers, across a multitude of featured areas.

From the brand new Drone Zone, the ARC Village, ASFP Passive Protection Zone, the Engineers of Tomorrow competition and more, it s all under one roof so you ll never miss a beat.

Click here to register your place now to join us at London Excel on 20 22 June

Axis launches explosion-protected temperature alarm cameras: XF40-Q2901, XF60-Q2901 and XP40-Q1942

Critical national infrastructure AXIS XF60-Q2901 Axis Communications has launched three explosion-protected, temperature alarm and thermal network cameras for sensitive industrial areas: the XF40-Q2901, XF60-Q2901 and XP40-Q1942. Sectors/verticals Operators of industrial plants can monitor remote, inaccessible and sensitive areas for rapid incident response and protection of employees, machinery and critical industrial infrastructure. Features Fixed XF40-Q2901/XF60-Q2901 explosion-protected temperature alarm cameras Control and detect temperatures of equipment Identify pipe leaks Detect fire Monitor equipment Perimeter protection Visually inspect and verify functions and processes are running correctly Provide remote assistance with planned maintenance Pan/tilt XP40-Q1942 explosion-protected PT thermal network camera Detection of people in restricted areas and safety of personnel in hazardous areas Supports Electronic image stabilization, which greatly improves video quality in situations where a camera is subject to vibrations, providing smooth and comfortable live viewing Supports Axis Zipstream technology, which lowers bandwidth and storage requirements without compromising thermal imaging.

Integration Based on industry standards and open protocols, and protected in heavy-duty enclosure, the new cameras seamlessly integrate with existing Supervisory control and data acquisition (SCADA) architectures, complementing with thermal technology. Compliance Axis explosion-protected thermal cameras and temperature alarm cameras offer worldwide certifications, meaning that the cameras are compliant with specific country regulations across the globe. Axis Communications says Industrial plant operators have a tremendously difficult task, says Martina Lundh, global product manager for thermal and explosion-protected cameras at Axis Communications. They need to ensure efficiency and continuity in large-scale, critical industrial processes, while meeting all health, safety and environmental regulations, across multiple locations and, often, across huge areas. Our new cameras deliver critical real-time information, allowing for immediate incident response which can prove to be a life-saving benefit. Availability The new explosion-protected cameras will be available through Axis distribution channels in May 2017. About Axis Communications Market leader in network video and pioneer in driving the shift from analogue to digital video surveillance. Axis offers network video solutions for professional installations featuring products and solutions based on innovative, open technical platforms. AXIS Communications collaborates with more than 65,000 partners in 179 countries, has employees in more than 40 countries and distributors in 70 countries.

Check out the latest thermal cameras and other surveillance solutions from Axis Communications at IFSEC International, 20-22 June 2017, London ExCeL. You can find Axis on stand E1000. IFSEC is also launching Borders & Infrastructure Expo for its 2017 edition. Get your free badge now. Join other high-end security professionals at the launch of Borders & Infrastructure Expo In conjunction with Europe s most renowned security event , IFSEC International, B&I is addressing your critical needs for large scale security projects affecting national security, integrated systems, border protection and much more. You will have access to test the latest security innovations in; Physical & perimeter, Barriers & bollards, Command & control, Emergency response, Cyber solutions, Drones & UAVs, Transport security and much more. Click here to register your place now to join us at London Excel on 20 22 June 2017.

Great Hockham Primary School

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Door Supervision – All Events Security Limited

At All Events Security we have enjoyed 15+ years of success in the security industry. During this time we have worked closely with private and corporate companies, supplying Door Supervisors to pubs, clubs, leisure centers and other enclosed venues all around the UK.

Here at All Events Security, all of our Door Supervisors hold a full SIA licence and have received training in customer service, physical intervention, first Aid and Health and Safety. The training that our Door Supervisors obtain is paramount to ensuring that your customers feel welcomed by friendly faces and have an enjoyable experience whilst at your venue. Our Door Supervision service is focused on providing friendly, approachable and highly trained staff to ensure the safety of your customers and the security of your premises. We can provide added value to you by offering our consultancy wherever needed and tailor our services to any of your specific needs. Every member of our security team at All Events Security has the ability to think on their feet effectively and efficiently which makes them invaluable to our company. Our head Door Supervisors will have NVQ level 2 Team Leading or NVQ level 3 in Management. Other key skills we work on with our Door Supervisors are customer service, powers of observation, strong communication and the ability to defuse potentially violent situations. Every member of our team are screened and vetted to BS 7858.

All Events Security LTD holds SIA approved contractor status for the provision of door supervision BS 7960. We have a smart and identifiable uniform so our team stands out from the public and other staff within the venue. This can be customized to the way our clients would like them to appear.

Your All Events Security Door Supervisors mission once on shift at your venue will be:

UK Private Investigator Costs/ Fees.

Discreet, reliable …

Intime Investigations are always happy to give a clear quotation based on a clients specific case requirements. We always recommend potential clients make time to speak with us, this allows us to better appreciate the situation, as all private investigations can be very different, we can then give you an informed indication of expenditure and the timescale involved and agree a clear budget.

Intime Investigations staff are always sensitive to the client’s circumstances and will only offer services we believe will help resolve the situation.

The Unique Nature of Private Investigations

Since every investigation is essentially unique and because of the delicate nature of the work we carry out, before commencement of any assignment we suggest you call and speak with us.

We find by talking through the outline of your current circumstances in total confidence and asking just a few non-intrusive questions, we become fully able to comprehend your specific requirements. This will also enable you to get to know how we work and for us to give a clear plan of action, costs, turn around time – and to decide whether you wish to instruct us to proceed.


Payment to Intime Investigations is acceptable in most forms.

The following payment forms are accepted:

Credit/Debit Card:
Intime Investigations
accepts: Visa, MasterCard and Maestro cards.

Intime Investigations will only commence work when the cheque has cleared

All cash payments will be fully receipted and documented by Intime Investigations.

Bank Transfer:
Intime Investigations are happy to provide our banking details including SWIFT and IBAN codes.

When sending a remittance from outside the UK, please ensure all bank charges are pre-paid.