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Key Holding | 24/7 Security

Key holding Maximum property protection

Key holding is a big responsibility, and one we take very seriously indeed. All the people we employ are chosen with care, properly trained, vetted in detail and screened carefully to make sure they are 100% trustworthy. As you d expect, we treat our industry s regulations and accreditations with the greatest respect.

Our key holding services

We can manage all your keyholder responsibilities for you, delivering peace of mind as well as an affordable solution to what can be a tricky issue. With our highly experienced team on your side, you can feel safe in the knowledge that your premises are totally secure and, more importantly, your people are safe and secure too.

Security and peace of mind 24/7

You could make staff members into keyholders, but it s a huge responsibility and can eat into their private life. Our 24/7 secure key holding services prevent staff being put in danger too, in situations a trained security expert is much better able to handle.
We can create a custom-designed plan for your premises including a full site survey and a series of pre-agreed actions to take in an emergency. Which means the risk to your staff is eliminated and inconvenient out of hours call-outs are handed to an expert whose focus it is to deal with such things.

Supervised key holding services

If you want to hold your own keys but would prefer someone to accompany you when attending an alarm situation, we can provide that too. Our professional security officers are trained to attend call outs and will meet you or your keyholder on the site.

They will carry out a detailed external and internal security check to ensure the premises are secure.
Our key holding promise:

  • Fully trained and licensed security staff.
  • We respond to alarm activations as fast as humanly possible.
  • We will arrange repairs if you need us to.
  • Always react in accordance with your processes and procedures
  • Report back to you in the appropriate level of detail every time there s an incident.
  • You don t have to put your staff in danger or inconvenience them.
  • You enjoy reduced liability claims on serious incidents.
  • It s a proven way to exercise the right level of care under Health and Safety Executive regulations.

Contact us

If you d like to discuss our keyholder services or get a free quote, please call or email us.

We ll be delighted to help.

Majority of renters left in dark on basic fire safety measures

New research has shown three months after the Grenfell Tower disaster that the majority of tenants still feel left in the dark when it comes to fire safety. The study of more than 1,000 tenants in August 2017, commissioned by the British Woodworking Federation and released to mark Fire Door Safety Week, showed 55% of tenants do not feel fully prepared on what to do in the event of a fire. It also showed some 40% of renters said there was not a clear fire escape route displayed in their building.

More than a third of tenants (39%) said they had seen fire doors propped open as well. Renters also complained about damage to their building s fire doors 21% and just under a fifth (18%) said they reported a safety infringement or concern to their landlord but a quarter waited weeks for a response. Landlords Research also revealed that 10% of social landlords and 23% of private landlords had been in contact with tenants since the Grenfell disaster to discuss fire safety measures. As a result of the disaster, a quarter of adults surveyed feel more nervous/anxious about living in a rented apartment since the tragedy and the issues it exposed with regard to fire safety. Free toolkit A free toolkit of resources has been put together by the British Woodworking Federation (BWF) to provide information and fire safety advice, including a downloadable Responsible Person poster. Further information for fire, health and safety professionals can be found at firedoorsafetyweek.co.uk/advice/ Hannah Mansell, a spokesperson for Fire Door Safety Week, as well as BWF technical manager, chair of the Passive Fire Protection Forum and a trustee of the Children s Burns Trust, said: This new research shows that landlords and building owners still have a long way to go meet their fire safety responsibilities. It is astounding to learn that in the last three months so little has been done to address the concerns of tenants and residents. Many people do not realise that the real job of a fire door is to hold back fire, smoke and toxic gases, delaying the spread around a building and keeping the vital means of escape route clear. They only work properly if they are specified, manufactured, installed and maintained correctly, and of course, closed when a fire breaks out.

This is especially important in high rise buildings, houses of multiple occupancy and other types of shared sleeping accommodation. Checking fire doors should be part of a regular fire risk assessment. This should examine all aspects of fire safety management, including active and passive fire protection measures, signage, means of escape and the specific fire plan procedures. There needs to be crystal clarity about the Responsible Person and a total transformation of attitude towards fire safety of tenants in rented accommodation. Our focus for Fire Door Safety Week in this pivotal year is to ensure all landlords and tenants have the knowledge and resources they need to stay safe. Life-changing role of fire doors Dany Cotton, London Fire Commissioner who oversaw the fire and rescue service s response at Grenfell Tower, said: London Fire Brigade fully supports Fire Door Safety Week. This is an important campaign which drives home the potentially life-saving role that fire doors play in buildings, especially residential buildings such as tower blocks. It is extremely concerning that the lives of the public and our firefighters are still being put at risk by poorly maintained fire doors and people acting irresponsibly by removing self closers or by keeping doors wedged open. Good fire doors help stop fires from spreading.

Fires that spread put more lives at risk and I would urge everyone to check that their fire doors are properly maintained and kept shut. Remember they don t just protect you, but everybody in the building. Paul Fuller CBE, chief fire officer of Bedfordshire Fire and Rescue Service and chairman of the Fire Sector Federation, said: It is simple. Proper fire doors save lives, but only if they are correctly made and installed, and certainly not if they are wedged open or in disrepair. Too often our officers walk into a building and see fire doors in an appalling state. We do what we can to advise and enforce the responsibilities of a building owner, but it is time for the Responsible Person to really step up. That s why we are supporting Fire Door Safety Week there can be no excuse, all the resources you need to promote door safety are there on the website and free to download. National campaign Fire Door Safety Week, a national campaign now in its fifth year, is run by the BWF, the BWF-Certifire Scheme and the Fire Door Inspection Scheme, in partnership with the Government s Fire Kills campaign. It aims to raise awareness about the role of fire doors in preventing life changing injuries and the legal responsibilities of managing fire door safety.

Fire Door Safety Week 2017 took place from 25th September 1st October. This article originally appeared on IFSEC Global s sister site in health & safety, SHP Online Free Download: A Technical Guide to Fire Detection and Alarm Systems Fire legislation, which is written for the purpose of life safety, requires duty holders in non-domestic premises to assess fire risks and put in place arrangements for the prevention of fire and to protect people from fire when it occurs. This guide provides an overview of the need to know information for fire detection and alarm systems and your legal requirements, key actions, key terms and more.

Click here to download now Related Topics

Residential landlords still haven t learned Grenfell lessons especially in social housing, survey reveals

Fewer than one in four (23%) private landlords have been in touch with tenants to discuss fire safety measures since the Grenfell Tower fire and even fewer social landlords have done likewise. Three months on from the fire, which killed at least 80 people, only 10% of tenants in social housing say they have been contacted by the landlords about fire safety. That s one of the headline findings of a survey released to coincide with Fire Door Safety Week (25 September-1 October), and the results seem to demonstrate the need for such a campaign.

Some 39% of tenants polled said they had seen fire doors propped open and 21% had noticed damage to their building s fire doors. Forty percent of renters said there is no clear fire escape route displayed. Of the 18% that have reported a fire safety infringement or concern to their landlord, almost a quarter (24%) waited weeks for a response. It is astounding to learn that in the last three months so little has been done to address the concerns of tenants and residents. Hannah Mansell, spokesperson, Fire Door Safety Week A majority (55%) say they feel uninformed about what they should do in the event of a fire and about one in four (24%) feel more anxious about living in a rented apartment since the Grenfell Tower fire. This new research shows that landlords and building owners still have a long way to go meet their fire safety responsibilities, said Hannah Mansell, spokesperson for Fire Door Safety Week. It is astounding to learn that in the last three months so little has been done to address the concerns of tenants and residents. Misunderstood The role and importance of fire doors remains widely misunderstood, believes Mansell, who is also BWF technical manager, chair of the Passive Fire Protection Forum and a trustee of the Children s Burns Trust. Many people do not realise that the real job of a fire door is to hold back fire, smoke and toxic gases, delaying the spread around a building and keeping the vital means of escape route clear.

They only work properly if they are specified, manufactured, installed and maintained correctly and, of course, closed when a fire breaks out. This is especially important in high rise buildings, houses of multiple occupancy and other types of shared sleeping accommodation. Checking fire doors should be part of a regular fire-risk assessment. This should examine all aspects of fire safety management, including active and passive fire protection measures, signage, means of escape and the specific fire plan procedures. Mansell who has spoken to IFSEC Global more extensively about the fire safety landscape believes better education and greater transparency are essential to effect meaningful change. Crystal clarity There needs to be crystal clarity about the responsible person and a total transformation of attitude towards fire safety of tenants in rented accommodation. Our focus for Fire Door Safety Week in this pivotal year is to ensure all landlords and tenants have the knowledge and resources they need to stay safe. Dany Cotton, London Fire Commissioner, oversaw the fire and rescue service s response at Grenfell Tower. London Fire Brigade fully supports Fire Door Safety Week, she said.

This is an important campaign which drives home the potentially life-saving role that fire doors play in buildings, especially residential buildings such as tower blocks. It is extremely concerning that the lives of the public and our firefighters are still being put at risk by poorly maintained fire doors and people acting irresponsibly by removing self-closers or by keeping doors wedged open. We do what we can to advise the building owner, but it s time for the responsible person to really step up. Paul Fuller CBE, chief fire officer, Bedfordshire Fire and Rescue Service Good fire doors help stop fires from spreading. Fires that spread put more lives at risk and I would urge everyone to check that their fire doors are properly maintained and kept shut. Remember they don t just protect you, but everybody in the building. Paul Fuller CBE, chief fire officer of Bedfordshire Fire and Rescue Service and chairman of the Fire Sector Federation says: It is simple. Proper fire doors save lives, but only if they are correctly made and installed, and certainly not if they are wedged open or in disrepair. Too often our officers walk into a building and see fire doors in an appalling state.

We do what we can to advise and enforce the responsibilities of a building owner, but it is time for the responsible person to really step up. That s why we are supporting Fire Door Safety Week. There can be no excuse; all the resources you need to promote door safety are there on the website and free to download. Fire Door Safety Week is run by the BWF, the BWF-Certifire Scheme and the Fire Door Inspection Scheme in partnership with the Government s Fire Kills campaign. On 30 August the Government issued fresh advice for tenants and residents on steps to take if they have any concerns about fire safety in their building: In the first instance, contact the landlord or building owner with any concerns. If still concerned and not receiving reassurance, then contact the relevant local authority or local fire and rescue service for advice. IFSEC Global is proud to support Fire Door Safety Week, which runs from 25 September to 1 October. You can pledge your support for the campaign here, and by tweeting under the hashtag #FireDoorSafetyWeek and sharing or using the wealth of resources found in the campaign s toolkit which includes a downloadable Responsible Person poster. The site also includes advice aimed at fire and health and safety professionals.

Related Topics A rogue s gallery of fire doors unworthy of the name (and perfectly good ones rendered useless) We re often dealing with decades of neglect : Hannah Mansell on fire doors and the post-Grenfell rush to improve fire safety Watch: The consequences of badly specified and fitted fire doors plus 5 tips for getting it right

Manned Guarding Security Services Companies

G&A Security offer a professional and effective Manned Guarding service throughout the North East area including Darlington, Durham , Sunderland & the sounding area. Our Manned Guarding Service uses all of our knowledge that we have gained over the previous years. We pride our selfs in making sure that all of our guards are always professional at all times including making sure that they wear the correct G&A Security standard Uniform and equipment. Our Manned Guards are fully vetted to BS 7858 standard and receive consistent feedback from Head Office. Whether your site is small or large our Manned Guarding service will fit your site perfectly.

All of our services are covered within the ISO 9001 that we achieved in 2016. As part of the Manned Guarding Service that we provide we offer a unique service of the Guard Touring System that protects us as a company and our guards as well as your site. It also allows you to get instant Email reports whenever there is activity on your site.

If you think that this is the service that you need on your site please get in contact with us today through our Head Office or Instant Quote Form.

Manned Guarding Security Services Company

Our mission is to assist our customers in solving business protection issues with a Security Patrol Services or Guard Dog Security Services to Construction Site Security Services solutions by coordinate the right management team and high-level solutions to solve any security problem within a budget, schedule and scope in addition to a top priority of Customer service, we meet with our customers to discuss issues and formulate a strategic solution and safety measure plan, that denote the scope ensure and effective implementation of health and safety, risk assessment and environmental guiding.

What We Offer

Our Manned Guarding Security Services Company provide a uniformed security guards are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from customer service and investigation technique courses. Our Guards maintain positive working relationships with visitors and company staff and they have the ability to think quickly and make quick decisions and deal effectively with unexpected situations. Our uniformed dog handlers (Guard Dog Security) are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from the National Association of Security Dog Users (NASDU) and British Institute of Professional Dog Trainers (BIPDT), and many also have police and army experience.

Mobile Security Patrol Services1

Our Uniformed Mobile Security Patrol officers are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from customer service and investigation technique courses. They communicate effectively with staff and customers and have the ability to think quickly and make quick decisions to deal effectively with unexpected situations.

Construction Site Security Guard Services2

Our Uniformed Construction Site Security Guards are SIA Licensed, Insured, and NASDU BIPDT trained, at work they use the infrastructure of a conditional objectives to the Knowledge of health and safety and Risk Assessment, they undertake further training and gain accreditation from customer service, know how to maintain positive working relationships, also have police and army experience.

  • SIA Licensed 100%
  • Insured 100%
  • Trained 100%
  • Cost Effective 100%

9Guard Security Services company, operation policy`s and the associated procedures are monitored and reviewed every year on a regular basis to ensure that they remain current and applicable to the company s activities. We do inducting our guards on every new site, all so we do have regular refreshment of induction every 1 to 2 months, in addition we provide guidance and tools to help our Guards understand what they need to do to control and assess the risks in workplace.

9Guard Security Services and employees have a responsibility to assist in the effective implementation of the Policy within their work area and included within their duties, they understood and aware of their responsibilities contained in the Company Health and Safety Policy, al so they taking the necessary training, instruction and generally assist management in carrying out its duties under the Health and Safety at Work etc. Act 1974.

9Guard will fully comply with the duties placed upon it within the requirements of legislation, whilst at all times complying with, as a matter of best practice, the requirements and duties set out within Approved Guidance as issued by the Environment Agency and other organisations

9Guard Security dedicated to providing Insured, consistent and dependable security services in line with the Insurance requirements and contract specifications of our clients. We do this through our 10000000 Public liability insurance to protects us and our clients or members of the public or property damage.

  • Risk Assessment 100%
  • Health & Safety 100%
  • Environmental Guidance 100%
  • Insured 100%

Manned Guarding Security Services Company

Industrial Estates

9Guard Security Services deter shoplifting as well as vandalism, we are the most effective security methods for Industrial Estates and Retail Security we provide with cost effective all so we aim to give 100% customer satisfaction

Construction Site Security

9Guard Security Services provide our customers with professionally SIA NASDU BIPDT trained Guards with Cost Effective Construction Security along with risk assessment and professionalism, using well skilled and experienced construction security guards with environmental guidance for our customers

Manufacturing Premises

We work as a part of your team to ensure a customer friendly approach is consistently achieved. Our security guards are one of the most effective security methods utilized in the security field, all so have the able to get along well with co-workers and accept supervision and the ability to convey thoughts in a focused and tangible manner.

Our Responsibilities
We will provide you with FREE high-profile Security Warning Signs around the perimeter of your premises.

Or We will provide you with a dog handler trained to the high standards that are set by Security Industry Authority (SIA) with further training set by National Association of Security Dog Users (NASDU) and the British Institute of Professional Dog Trainers (BIPDT).

We will provide you with a dog unit marked in the style of a police car and specially adapted to ensure the welfare of our dogs, including air conditioning.

Patrolling every hour & perform security checks to ensuring site or property are maintained; door and gates are kept secure. Carry out a visual inspection to ensure equipment is save.

UK Metal Theft

The Association of British Insurers (ABI) said UK metal theft had doubled in the past five years to about 1,000 reported incidents a week, the crime causes costs the UK economy about 770m a year, And Britain s 5bn-a-year scrap industry is facing tougher regulation as part of a government crackdown on metal theft

Cost of Retail Crime

Cost of retail crime rises to 1.6bn. The figure covers retail crime of all types and includes the value of goods stolen and damage done. The survey gathers data from 44 retails groups 58% of the sector by turnover and is claimed to be its most comprehensive crime survey so far. It found that nearly one in 20 stores was robbed during the year. The average cost of each incident tripled to 3,005, from 989 the previous year, a result of more organised offending

Crime Survey for England and Wales (CSEW)

Vandalism in the UK is falling at a quicker rate than almost any other type of crime, according to official figures.

What are the possible reasons behind this The 2011/12 Crime Survey for England and Wales (CSEW) estimates that there were 2,051,000 violent incidents against adults in England and Wales.

As in previous years, assault without injury accounted for the largest proportion of all CSEW violent incidents (42%), followed by wounding (24%), assault with minor injury (22%), and robbery (12%)

Advising and counselling visitors and making sure they have access to professional help if needed, in addition to Monitor and authorize entrance, visitors, and other persons to guard against theft and maintain security of premises
We will provide you with guard dog, whilst offering a deterrent to the criminal is appropriately trained and controlled by our experienced dog handlers.

We will provide you with a daily activity report.

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References

  1. ^ Mobile Security Patrol Services (9guard.co.uk)
  2. ^ Construction Site Security Guard Services (9guard.co.uk)

NSI launches Women in Security Awards

IFseC 2017 The National Security Inspectorate (NSI), with its stand in IFSEC s new feature destination, Installer World, welcomed a record number of service providers and launched this year s Women in Security Awards with a drinks reception. During the expo NSI experts shared their knowledge by taking part in seminars. Tony Weeks, head of technical services took part in a panel discussion on current trends and the future of the security industry.

Clare Crump, auditor, presented with Tony Porter, surveillance camera commissioner, on the Surveillance Camera Code of Practice and good operational practice. Chris Hayes, operations manager, provided guidance on how to choose a competent fire risk assessor. NSI is the official host of this year s Women in Security Awards ceremony taking place on the evening of 14 September on the Harmony cruise boat of Bateaux London. Una Riley, the Awards founder, discussed how they continue to play an important role within the security industry. Roy Cooper, publisher of Professional Security magazine and organiser of the Awards, encouraged industry representatives to nominate colleagues who have gone above and beyond their role to make a significant contribution to the industry. The Engineers of Tomorrow competition is another key feature of IFSEC. NSI has been a stakeholder since it began nearly 20 years ago. The competition demonstrated the skills and talent of apprentices and young engineers. NSI auditors Gary Hurst and Bill Baillie provided adjudicator support to oversee the competitors.

NSI chief executive Richard Jenkins presented the heat winners prizes at the end of the first day to Corrie Stewart and Martin Hannaway, both studying at New College Lanarkshire. Three NSI Gold approved company presentations took place on the stand with all three companies receiving recognition for their transition to the latest 2015 edition of ISO 9001. The companies are Eclipse (IP) Ltd in Dumfermline, Stanley Security Solutions in Swindon and Pyrotec Services in Abingdon. Free download: The video surveillance report 2017 Sponsored by IDIS The Video Surveillance Report 2017 covers all things video surveillance based on a poll of hundreds of security professionals. Specifically looking at topics such as open platforms, 4K, low-light cameras, video analytics, warranties and this year due to the growing threat posed, the cybersecurity landscape.

Click here to Download now

The Cyber Intelligence and Security Centre: Businesses are only seeing 50% of the problem

Barely a week goes by without a major company being brought low by cybercriminals. But if cybersecurirty is now firmly under the media spotlight, a key vulnerability is routinely ignored: people, not the network. We spoke to James Taylor of The Cyber Intelligence and Security Centre and Greg Oakley of its sister company, Sorinteq, to find out more.

The Cyber Intelligence and Security Centre is exhibiting at IFSEC International between 20-22 June 2017 at London ExCeL. You can find them on stand C1810. Get your free badge now. IFSEC Global: Please tell us a bit about your organisation. Greg Oakley: We are essentially a cyber-defence, cybersecurity and cyber intelligence organisation. So we cover three areas. Cyber intelligence is the missing piece of the puzzle in many cybersecurity companies. We re a sister company of Sorinteq, which delivers ex-listed cyber training to UK and international governments and law enforcement. The Cyber Intelligence and Security Centre delivers the same typology of services and training but to the non-governmental commercial sector.

We examine network and software security. We review processes and policies. But significantly we will check for physical vulnerabilities and very much look at people. It s this that sets us apart from the competition. Human frailties can be exploited to the benefit of someone who thinks like a hacker. That s part of the service we deliver: thinking like a hacker IG: And what does looking at people entail in this context? GO: Most people understand that software can be penetrated. What they don t understand is the significant vulnerability that staff and other people can present to a company. Humans have vulnerabilities and they can be socially engineered.

Hacking the human , or social engineering, is the manipulation of human behaviour to achieve your objectives. In other words, how do I get this guy to do something wittingly or unwittingly, unconsciously or intentionally, for an ulterior motive without his or her knowledge? IG: Like how phising or ransomware relies on duping someone into clicking on a rogue link? GO: That s an example. But it s also human behaviour, traits and characteristics. Human vulnerabilities include not wanting to offend, wanting to please, naivety, sometimes ignorance The human element of what we deliver, in terms of training and software, mean we expose companies to areas they wouldn t necessarily give a thought to. Criminals can use social media to profile you for exploitative purposes. What people most likely don t understand is how they leave residual data, a residual footprint, on a day to day basis. IG: And they can use that data to make educated guesses at the password you might use based on date of birth, their dog s name or favourite football team?

James Taylor: That can form part of it but you can go deeper than that. They could theoretically develop a relationship through social media, start to influence that individual s behaviour. As Greg referenced, it s using social norms to please someone, leveraging human behaviour effectively. That s primarily where we specialise. GO: Human frailties can be exploited to the benefit of someone who thinks like a hacker. That s part of the service we deliver: thinking like a hacker. IG: What kind of people are you hoping to meet at IFSEC? JT: I feel most companies in a commercial sector would benefit. I ll give you an example.

Let s say you have a company and you are making 20 people redundant. You give them notice and in six months time they lose their jobs. We would look at that and say you now effectively have a group of employees that are theoretically very disgruntled with the potential to compromise your business. What safeguards are you putting in place for that insider threat? Even if you re a company that doesn t operate in the digital sphere, it doesn t really matter. If you have assets and I mean employees, equipment, stock, anything you re effectively vulnerable. GO: A question we re often asked is how do you mitigate threats against your company when you don t know what those threats are ? It s only when Cyber Intelligence and Security Centre staff come along and work with a company that they start to have an understanding of what the very non-obvious and significant threats are. The three questions I d ask to IFSEC visitors are: Does your company employee people?

Does your company have an IT network? And does your company have a premises? If the answer is yes to all three then we re very confident we can provide a very sound and interesting dynamic risk assessment in terms of security. Whether you re running the most complex software in the world, have both proactive and passive systems, encryption, firewalls etc it all starts and ends with the human factor IG: How are you approaching IFSEC? What can visitors expect to happen on your stand? GO: We ll have three people there: two on the stand and one walking around and engaging with attendees and other stand holders. You re not going to be able to walk away from our stand with a top and tail around a range of variables. What we can do is have a conversation getting a meeting off the ground at your premises resulting in a bespoke, made-to-measure plan for your company. IG: Is it becoming easier to get custom in your sector given the huge and growing media coverage of major breaches and cybersecurity generally?

JT: A two part answer. It is growing. You see an international hack occur. Companies are panicked. But they re still thinking about the network side of the coin and only seeing 50% of the problem. We give them the full picture. Because actually, whether they re running the most complex software in the world, whether they have both proactive and passive systems, encryption, firewalls etc it all starts and ends with the human factor. So for us it s very much about getting a company to identify that as a credible threat, to look at how a hacker would approach your business. Because I guarantee it s not the way you think they will approach it.

And on top of that you have the insider threat. So we work on something called a cyber-risk exposure review. That consists of identifying all potential vulnerabilities within that business that they re not already aware of. Once the cyber risk exposure review has occurred and we ve checked what we need to check, sat down with relevant persons in that company, that s when we design the training. The training will consist of what I would class as end users. So if it s the NHS then we upskill the doctors or nurses around security and what they do online and take this all the way up to board level. We talk about risk and footprint not only in their professional life but their personal one too. Because from a hackers standpoint, social media is a rich source of data. But it might be less direct than social media.

Take a director of, let s say Ford. He might be security-conscious and not have Facebook, LinkedIn or Twitter accounts. But I would ask him if he has a wife, kids? Are they using social media? What are they saying online? They re probably not thinking around the full picture. Once we ve established that we then bring it back to the company and look at their processes and policies. Because actually they re always missing a step. We try to open their eyes.

So it is an opportunity for us on the back of the publicity that network security and hacking are getting. Everyone knows cybercrime is the future. What we re saying is: We give you the 360 . Your network might be secure but not when you have an administrator who doesn t know how to put the settings in place or leaves an open port. You might have spent 250,000 on introducing something like Mimecast into your system. But if your users aren t doing the basics correctly, you might as well have thrown that money down the drain. We will get your users to a point where that risk and vulnerability is mitigated. IG: It s a compelling pitch. Is there anything else you want to add?

GO: We also work very closely with Russel Group universities, with eminent psychologists and linguistic experts in understanding human behaviour. So our ability to demonstrate how the human can be hacked, manipulated and exploited, as well as our own background of operational experience, comes from an academic stance as well. The Cyber Intelligence and Security Centre is exhibiting at IFSEC International between 20-22 June 2017 at London ExCeL. You can find them on stand C1810. Get your free badge now. Visit Europe s only large-scale security event in 2017 Taking place in London, 20 22 June 2017, IFSEC International gives you exclusive hands-on access to over 10,000 security solutions, live product demonstrations, and networking with over 27,000 security professionals. Covering every aspect of security, from access control and video surveillance to smart buildings, cyber, border control and so much more.

Time is running out, register now to avoid missing out

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Fire alarm and detection qualifications: FIA reveals more details on pioneering training

skills crisis The FIA, in conjunction with the new awarding organisation for the fire industry, the FIA AO, is going to be releasing not one, but four new formal qualifications in fire detection and alarm systems later this summer. The new qualifications in fire detection and alarm systems will be officially launched at FIREX this year (20-22 nd June, ExCel, London). There will be a range of seminars and workshops to help you understand more about what is actually involved, as well as a large FIA networking bar, where you will be able to meet with FIA staff and ask questions 1:1 (over a beverage, if you like).

But before we talk about the actual content of the qualifications themselves what actually is the FIA AO? The FIA AO (Fire Industry Association Awarding Organisation) is a nationally regulated organisation that is externally quality assured by OFQUAL, QIW and CCEA specifically for the purpose of setting qualifications. The same regulators are responsible for the standards adhered to by the awarding bodies of GCSE s, A Levels and vocational qualifications studied through schools and colleges nationwide. Therefore, learners and business owners looking to embark on the new qualification pathway can be assured of the quality mark of the new qualifications and that the qualifications on offer are validated and properly approved with the relevant government authorised qualification bodies. Ian Gurling, Manager to the new FIA AO, explained how the qualifications were initialised: To get the qualifications off the ground, we started off with gaining recognition for the FIA with the regulators to be an awarding body an awarding organisation as they call us to essentially set up a new company within the FIA. The regulators wanted us to set it up outside of the FIA with its own offices, but I managed to persuade them through proving our integrity, and our corporate governance, that we could do this within the organisation and still have a training arm as well. Ian Gurling of the FIA Composition of the courses As for the qualifications themselves, the FIA AO has developed four qualifications each for the job roles of installer, maintainer, designer, and commissioner of fire detection and alarm systems. Each qualification is made up of four units, all of which have to have a pass recorded against them in order to achieve the qualification. The first unit is a foundation unit, which is covers the common aspects of fire safety across all four roles including legislation and guidance, technology and how they relate to each other.

we ve also tailored them to account for regional variations so if you re in Ireland for example we include IS 3218, and so on and so forth for the various standards and requirements, explained Gurling. Once you ve completed the foundation you can complete the other units in any order you want. We have a Health & Safety unit, and an environmental unit so in that the environmental unit we re covering the environmental impact of a fire alarm system; for example, how to transport and handle ionisation detector heads how to handle gaseous systems if you re working on them in any way. We ve also got the role specific advanced unit for the design, install, maintain, and commission. Once you ve got all four units recorded as a pass, you ve got your qualification. So what level of detail do the qualifications go into and what sort of technical content can we expect? The qualifications call for an in-depth technical knowledge, so it s not just a simple matter of knowing BS5839 or IS 3128 or 7671 actually say (or any other number of standards on the syllabus for the qualifications) technicians will have to be able to apply that knowledge. So it s not just a matter of knowing them and being able to read them, it s understanding how to interpret them as well. The qualifications also explore many other areas such as legislation and the different technologies involved in a fire detection and alarm system.

How does a point detector work? How does a beam detector or an aspirating detector work? What are the effects of a sound alarm system? What about the difference between bells and sounders? Voice alarm how does that work? A lot of depth of knowledge is going to be involved in the qualifications, said Gurling. The implications of the system as it is attached to the fabric of a building how does it affect passive protection, fire stopping? How does it affect or is affected by evacuation strategies? All of that is brought out in the new qualifications.

embedded content Knowing why as well as what and how The difference here is that technicians will be able to develop professionally much further than before, because of the level of thinking required for the qualification. No longer will technicians simply be able to perform the various tasks that they need to carry out they will be able to use their knowledge of standards and legislation to know why certain things need to be done a certain way. No longer is it a case of knowing what to do it is 2017 and it is all about knowing why you re doing it. The important thing to note here is that the study required for the qualification is much wider and the examinations are set externally by the Awarding Organisation, so it will be impossible to teach to the test , meaning that candidates undertaking the exam must really have absorbed the knowledge and understanding in order to pass. Unlike during any other form of training, where assessments are just a test, the qualification examinations are a much more formal process. The benefit here is clear: a formal exam means that candidates must demonstrate not just that they can parrot out the information they have been given ad nauseum , but be able to analyse, apply, and answer the examination questions correctly. Hopefully, this will mean that technicians will be able to do the same once they are out working in the field, using their new knowledge and deeper understanding to analyse and solve problems. We ve developed a system now, where the formal examinations going to be conducted electronically, said Gurling. Learners are going to be provided with a tablet, and they re going to be asked to log-in to their own assessment paper online.

That assessment paper will then be conducted live and the learner will receive a pass/fail result at the end of it. That pass/fail result is provisional only on possible necessity that I need to investigate the conduct of the exam, in which case, learners will be notified. Otherwise, after 2 weeks, that result is confirmed. Other FIA training If you re wondering about other forms of training currently available from the FIA, and whether it is still relevant, be in no doubt that it absolutely still is as beneficial to technicians in the fire industry as it ever was. The existing FIA units are incredibly valuable, said Gurling. They serve the industry very very well and they remain just as relevant and current as they ever have done. Technicians undertaking current FIA training courses will still gain indispensable knowledge that will help them on the road to success, and whilst they might receive a certificate of completion, that unfortunately doesn t make them qualified technicians . This is a phrase that gets bandied around a lot within the fire industry, but as from the launch of the new qualifications, only those that have actually undertaken the qualifications and passed successfully will be able to use the above moniker as a badge of proficiency and professionalism. Current FIA training courses remain popular due to their high level of technical knowledge and recognition within the industry among employers and technicians across the board.

The standard is high and well respected but the qualifications go one step further, increasing the amount of content delivered, and the amount of time spent in the classroom developing that knowledge and understanding. From now on, a higher bar has been set for the industry to increase the level of professionalism throughout. However, if you re still wondering whether the new qualifications will be right for you, the FIA are exhibiting at FIREX International (20-22 nd ) June this year, with a full programme of seminars and workshops where you can listen to presentations about the new qualifications, pick up a brochure, or drop by the FIA s networking bar to ask FIA staff a few questions in an informal setting. For more information, go to the FIA website or find us on our brand-new Facebook page. Visit FIREX International for cutting-edge solutions, essential knowledge and the ability to grow your business by getting direct access to the whole fire safety industry. It is the perfect place to get your product in front of thousands of buyers, across a multitude of featured areas. From the brand new Drone Zone, the ARC Village, ASFP Passive Protection Zone, the Engineers of Tomorrow competition and more, it s all under one roof so you ll never miss a beat.

Click here to register your place now to join us at London Excel on 20 22 June

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