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“Home automation and professional security monitoring don’t usually mix”: Essence Q&A

Free Download: The smart buildings report 2017 Are you one of the 70% felt that there was room for improvement to your smart building? If so this report will help you to reduce your carbon footprint and bottom line costs . Discover the answers to; what exactly is the difference between intelligent and smart , the benefits of being smart , the challenges/barriers to adoption and the cybersecurity risks .

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Smart door locks give agencies, service providers and rental platforms a competitive edge whatever their size

New market forecasts predict continued strong growth in the European holiday rentals market. The data and trends also hint at ways small, medium- and global-sized providers can ensure their short-term rental portfolio stays ahead of the competition. According to exclusive SAC Insight research* commissioned by ASSA ABLOY, from a base of ‘ 23.28bn in 2016, the European holiday rentals market will be worth ‘ 32.5bn by 2023.

Compound annual growth (CAGR) is forecasted at 5.8%. For the segment incorporating agencies and other booking platforms, the numbers are equally encouraging. SAC Insight expects European revenue in the agent market to grow from ‘ 14.55bn to ‘ 20.93bn over the same period. Estimated CAGR is 5.1%, a healthy rate for holiday rentals agencies and the blossoming service ecosystem that surrounds them. For modern travellers, the smartphone is their remote control for any trip. It s a boarding pass, a credit card, a travel guide why not a door key, too? The growth through sales and acquisitions of international players like Airbnb, HomeAway, Wimdu and Tripadvisor will continue. Yet smaller, often localised, increasingly professional agents, individuals and booking platforms still generate almost 90% of holiday rentals revenue across Europe. A winning strategy, whatever your scale One important success factor is the value proposition of a holiday rental versus a hotel or hostel at a similar price.

Its perceived value includes service and the authenticity a holiday rental offers. But as hotels innovate with keyless check-in via app in Starwood properties, for example can rentals compete for convenience? Absolutely, if they keep pace with the modern traveller. Small providers can use deep local knowledge to ensure properties stay on the right side of local regulations, for example, ensuring guests a hassle-free stay. This will be critical for agencies targeting business travellers seeking short-term, city-centre rentals. More data from SAC Insight points, unsurprisingly, towards faster growth in online revenue, at 9.8% annually versus 3.8% for offline booking. Small-scale landlords cannot match global brands for SEO or advertising spend, so the importance of online reviews and positive word-of-mouth marketing will grow. In other words, target customer satisfaction. This is where a smart door lock provides concrete assistance and potentially, a competitive advantage.

Get smart renting and forget about keys Tired of handing over keys? For modern travellers, the smartphone is an essential companion; they treat a mobile as their remote control for any trip. It s a boarding pass, a credit card, a travel guide why not a door key, too? The technology is already available and affordable for rental booking agencies and the property owners they represent. Potential admin benefits for agents are obvious. With a smart door lock, you spend less time managing physical keys; you eliminate the risk of lost or stolen keys, and unauthorised copying. It s less hassle all round. If every smart door lock in your portfolio connects to a single system, even one with additional smart home features, managing multiple properties is easier. The best smart door locks can be operated via an app, whether stand-alone or as part of an integrated smart home system.

Key handling is not just an agent problem; it s a big worry for guests, too. With a smart door lock, they will never get locked out. A PIN code or smartphone app opens the front door, so there s no need to carry keys or worry about losing them. With a smart door lock, it s easy for everyone in a group to come and go as they please, because each guest can have their own temporary key. Harmonious groups are happier groups! High occupancy and satisfied customers In Italy, boutique agency Home at Hotel has already reaped the benefits of installing smart door locks on urban holiday rentals in Milan, Rome and Cagliari. Properties are secured with an ENTR lock from Yale and integrated with the user-friendly SCLAK (www.sclak.com) app-powered access system. With ENTR and the SCLAK system, it s easier for Home by Hotel to offer value-added services, including breakfast delivery, grocery shopping and extra cleaning on demand. It s straightforward for agency staff to open doors remotely to admit a cleaner or cook, for example.

Home at Hotel apartments fitted with an ENTR smart door lock receive, on average, a 9/10 customer satisfaction rating No longer are apartment keys running around with the risk of being lost or copied, says Francesco Postiglioni from Home at Hotel. We can see when a guest has left the flat and can inhibit access if they do not respect the rules. We also have full control over our service suppliers, with the exact time they spend in the flat and when an apartment is ready for the next guest. With ENTR from Yale, Home at Hotel entrusts their clients to a lock brand with decades of history securing Europe s homes and offices. Smarter locks make more satisfied guests, which in turn means more return visits and better online reviews for our clients in the holiday rentals business, confirms Omer Sagi, Smart Door Lock Business Development Director at ASSA ABLOY. The outcome has been tangible for this rental agency: Home at Hotel apartments fitted with an ENTR smart door lock receive, on average, a 9/10 customer satisfaction rating. Occupancy is 80%. Get more business from business Looking forward, there are opportunities in short-term rentals for business travel. But here more than anywhere, clients expect a seamless, professional experience.

A smart door lock is one simple way for an agency to enable round-the-clock check-in and check-out, without creating extra work or incurring added staff costs. This is so important, in fact, that Airbnb now require check-in without a person-to-person key handover to qualify for Business Travel Ready status. Business travel will remain a major growth area for Airbnb (and therefore also for the service provider ecosystem that surrounds it). Deals with corporate travel specialists including CWT and Flight Centre**** are already in place. Professional touches such as a smart door lock will help small and medium-sized agencies to grab a slice of this booming market for themselves. With a smart door lock, rental agencies can charge a premium, and still expect the convenience benefits to be reflected in customer satisfaction, positive word-of-mouth, return visits and favourable online reviews. A new eight-page report from ASSA ABLOY Europe s holiday rentals market is packed with more exclusive data and charts, plus expert insight on the European holiday rentals sector and how smart door locks can help you serve it better. * SAC Insight, Europe Vacation Rental Market Analysis and Forecast (2017 2023) About ASSA ABLOY ASSA ABLOY is the global leader in door opening solutions, dedicated to satisfying end-user needs for security, safety and convenience. Since its formation in 1994, ASSA ABLOY has grown from a regional company into an international group with about 47,000 employees, operations in more than 70 countries and sales close to SEK 71 billion. In the fast-growing electro-mechanical security segment, the group has a leading position in areas such as access control, identification technology, entrance automation and hotel security.

Free Download: The key to mitigating cybersecurity risks Exploiting IoT technology without creating cybersecurity vulnerabilities is one of the defining challenges in today s security landscape.

This report will help you to see why third parties should adhere to secure by design principles and why the necessary convergence of IT and security departments demands a holistic approach .

Download now Related Topics The 10 musts of museum access control and one technology that does them all Deliveries on your doormat even if you re out thanks to a smart new service from ASSA ABLOY and PostNord For connected home and residential service providers, smart locks open doors to new opportunities

Registration for Engineers of Tomorrow 2018 security & fire apprentice competition now open

Adding a fire installation challenge for the 20th anniversary year Registration for Engineers of Tomorrow 2018 has now opened, as the competition returns to IFSEC International for it s 20th anniversary year, 19-21 June 2018. This year the competition is taking a further step towards tackling the the growing engineering skills gap by adding a live installation challenge for fire apprentices, as well as for those from the security sector, following a successful trial in 2017. This will mean that in 2018, more than 60 young apprentices will compete against each other in teams of 2, live on the IFSEC show floor.

The 3 heat winning teams of security apprentices from this summer s Engineers of Tomorrow competition will be joining their industry next month at the Security Excellence Awards, where the overall winners will be awarded the 1000 prize. Next year the heat winners from both the security and fire challenges will receive their invitation to the awards, in addition to earning credits towards NVQ qualifications and fantastic industry recognition. Whether you re a security or fire apprentice, or the employer or college lecturer of apprentices, you can now register yourself or nominate a colleague for Engineers of Tomorrow 2018 here. embedded content Free Download: A Technical Guide to Fire Detection and Alarm Systems Fire legislation, which is written for the purpose of life safety, requires duty holders in non-domestic premises to assess fire risks and put in place arrangements for the prevention of fire and to protect people from fire when it occurs. This guide provides an overview of the need to know information for fire detection and alarm systems and your legal requirements, key actions, key terms and more.

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Watch: Your questions answered about the FIA s fire detection and alarms qualification

Installer training The Fire Industry Association (FIA) officially launched its new qualifications in fire detection and alarms at FIREX 2017. The FIA had earlier in the year shone a light on why a clearer career path is so needed in its latest Market Conditions Review. Good engineers are almost impossible to find, was one comment submitted by a survey respondent.

Your letters and questions about the new fire detection and alarm qualifications from the FIA are answered in the video below. What topics do these courses cover? What s new? Are the old FIA training courses obsolete? Watch the interview with Martin Duggan of the FIA below to find out the answers to these and other questions.

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Time running out to book place on FIA seminars on update to BS 5839-1:2017

FALSE ALARMS The Fire Industry Association (FIA) is holding four seminars examining the recent update to BS 5839-1:2017, which relates to fire detection and fire alarm systems for buildings. An extra date was added due to the events popularity, with two seminars already fully booked. Published on 1 September the update introduces changes influenced by the findings of a research project called Live investigations of false fire alarms , carried out by BRE in partnership with the FIA.

The research made 36 recommendations for reducing false alarms. Following publication of the report in early 2016, the FIA s Fire Detection and Alarm Council undertook their own research project to incorporate the recommendations into related fire standards. The seminars, which are fully CPD accredited, are free to attend. The FIA recommends booking as early as possible as places are limited and are being booked up fast. Presentation dates/locations: 4 Oct, FIM Expo, Glasgow Science Centre (Will Lloyd) (LIMITED SPACES AVAILABLE register for FIM Expo to guarantee entry to the seminar) 5 Oct, FIA office, Hampton, South West London (Don Scott) morning session (FULLY BOOKED) 5 Oct, FIA office, Hampton, South West London (Don Scott) afternoon session (FULLY BOOKED) 13 Oct, Cheshire Fire and Rescue Service, Winsford (Will Lloyd) (LIMITED SPACES AVAILABLE) To book your place, visit the FIA website and click events .

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S2 Security launches cloud-based S2 Cumulus

System monitoring S2 Security has launched a cloud-based service for management and monitoring of S2 products as well as critical communication between people, devices and third-party systems. S2 Cumulus features system health monitoring, software license management, remote software updates and automatic alerts to changes in system status. S2 Secuity, a specialist in enterprise physical security solutions says the cloud gives it scope to develop services like virtual credential acquisition and management, video stream sharing, remote mustering and communication with third-party systems.

Integrators, who can organise and view critical information about registered S2 systems from a centralised dashboard, can be notified of changes in system status via email or text message alerts, thereby detecting and resolving problems faster. Software updates and licence management/renewals can be performed remotely thus lowering costs related to onsite visits. S2 Cumulus supports S2 NetBox series access control and event monitoring systems, S2 NetVR series video management systems and the S2 Magic Monitor unified client.

All S2 product lines will become compatible by the end of 2018. Cumulus represents an enormous advantage for S2 system owners, said John L Moss, CEO of the S2 Security. We ve created the backbone for providing new cloud services to our integrators, our end users and our end users people.

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Watch: The consequences of badly specified and fitted fire doors plus 5 tips for getting it right

Fire DOor safety week The video below demonstrates the how badly an incorrectly specified and installed fire door performs during a fire however smart it might appear the untrained eye. Produced by the BWF Certifire Fire Door Scheme, it shows footage of a live fire door test, pitting a fully compliant fire door against a badly fitted equivalent. The video, put together for Fire Door Safety Week, also details a simple five-step checklist to ensure your fire doors are specified and installed properly.

IFSEC Global is proud to support Fire Door Safety Week, which runs from 25 September to 1 October.

You can pledge your support for the campaign here, and by tweeting under the hashtag #FireDoorSafetyWeek and sharing or using the wealth of resources found in the campaign s toolkit.

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Shocking levels of neglect and complacency among responsible persons reported by fire installers

More than a third of installers report that up to 80% of sites they visit don t comply with fire safety regulations, research from Hochiki Europe has revealed. Based on feedback from installers across Europe, the survey also found that more than 60% of respondents attended sites at least once a month where the responsible person for fire safety was unknown. Almost a third (32%) regularly encountered buildings with poorly positioned or outdated life safety equipment.

Asked about systems maintenance, 70% of installers got the impression their customers generally saw the upkeep of life safety systems as merely a tick-box exercise , with just 11% believing they recognised it as a potentially property- and life-saving process. Two in five (40%) installers say their customers are not even aware of their legal obligations regarding system maintenance. On average, 55% of fire detection logbooks and 64% of emergency lighting logbooks were not up to date, despite these being legal requirements. Top 5 maintenance and emergency lighting issues Asked what the most commonly encountered fire safety maintenance issues were, installers most frequently cited the following: Change of building/room use without correctly altering the fire system (50%) Inadequate logbook records (43%) Original installer didn t install the best system for the environment (40%) Detectors need cleaning (32%) Detectors need replacing (26%) The top five emergency lighting maintenance issues, meanwhile, were: Broken/faulty lamps (44%) Inadequate logbook records (42%) Inadequate emergency lighting signage (39%) Batteries not charged in emergency lighting units (35%) Inadequate lux levels (25%) Having a correctly designed safety system installed by a qualified engineer in a building is vital when it comes to protecting lives, said Tracy Kirk, general manager of sales and marketing for Hochiki Europe. This being said, a fire detection device or emergency lighting unit can only safeguard occupant safety if it is in working order. This year s installer study has resulted in some stark findings for the industry and sheds light on serious gaps in terms of our customers attitudes towards life safety in Europe. It s clear that there needs to be an increased focus on educating duty holders throughout our built environment on how important it is to look after life safety systems. Those with the responsibility of system upkeep should also ensure they are up to speed with the latest legislation and regulations to keep building occupants safe. Hochiki Europe offers training courses and technical information to support building owners and facilities managers in understanding their legal obligations and how to protect assets and building occupants.

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GDPR gives CCTV operators chance to tackle negative image head-on , says white paper

DATA PROTECTION A white paper exploring the implications for CCTV of the forthcoming GDPR has been published by cloud-based surveillance company Cloudview. The General Data Protection Regulation (GDPR) comes into force across the EU including the UK from 25 May 2018. The upper limit of possible penalties has been raised considerably: organisations found in breach of the law could be fined amounts up to 79 times greater than those levied under the existing data protection regime.

When installing a new system or upgrading an old system, any CCTV user or service provider will be expected to identify security risks and how those risks are to be addressed. Excerpt from Watching the Watchers Watching the Watchers: CCTV, the GDPR and the third wave of Data Privacy Regulation charts the history of data protection law, examines the changes introduced by the GDPR, identifies a shift from compliance to accountability , offers advice to CCTV operators and asks whether the new law might present an opportunity as well as a legal and administrative burden. Indeed, the white paper s introduction offers a positive take on a law that is causing great anxiety for organisations in most sectors: The CCTV industry has, almost from its inception, been portrayed in popular culture as the unofficial face of unaccountable surveillance overreach and invasion of privacy, it says. This position has been cemented by a popular perception of a lack of transparency and public engagement on the part of its users. More recently, it has become the unwilling poster child for the hazards of engaging with the Internet of Things. The General Data Protection Regulation (GDPR) thus provides a welcome opportunity for the CCTV industry and its users to tackle this negative image head-on. The paper has been written by Andrew Charlesworth, a reader in IT and Law and director of the Centre for IT and Law at the University of Bristol (CITL). Cloudview which commissioned the report, provides a service that mobilises cloud computing and IoT technology to centralise and store visual data from CCTV systems, meaning the data can be analysed like any other form of big data. Connected to analogue or IP cameras, Cloudview securely transports visual data to cloud servers that the company says are secure and resilient.

Once stored, it can be instantly accessed, used and managed from anywhere on any device. Free Download: the CyberSecurity Crashcourse Are you even aware if you have been the victim of a cybersecurity breach? This report will help you to find out and protect yourself, Eric Hansleman from 451 Research presents a rapid-fire overview of cybersecurity , because a firewall just won t do, you need multi-layered defences to truly protect your data.

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Breaking: HID Global to buy Mercury Security Products from ACRE LLC

ACQUISITION HID Global, a subsidiary of ASSA ABLOY, is on the cusp of acquiring Mercury Security Products from ACRE LLC, the group that owns Vanderbilt Industries and ComNet. Founded in 1992 Mercury Security Products supplies OEM access control hardware, with an installed base of four million control panels worldwide. HID Global, which was acquired by ASSA ABLOY in 2000, develops products, services and solutions related to the creation, management and use of secure identities .

Headquartered in Austin, Texas, the company has over 3,200 employees worldwide and operates in more than 100 countries. Subject to regulatory approval and customary closing conditions, the deal is expected to go through in the final quarter of 2017. Financial terms of the agreement are not being publicly disclosed. Houlihan Lokey Capital Inc and Raymond James & Associates Inc acted as financial advisors to ACRE and Mercury. Strategic move Divesting Mercury after many years of success since ACRE purchased the business in 2013 is a strategic move that allows ACRE to focus on its core access control, video and intrusion businesses under the Vanderbilt and ComNet brands, said ACRE CEO Joseph Grillo. HID is the perfect home to provide for the continued growth and success of Mercury, which will remain a valued technology supplier to Vanderbilt. We caught up with Grillo, who came third in our roll call of the top 10 influencers among security manufacturers/service providers 2017, at IFSEC 2017, where he emphasised that ACRE is still very much in the market for more acquisitions.

ACRE (Access Control Related Enterprises) has acquired several security businesses since it was formed in 2012 by Grillo, including Schlage SMS from Ingersoll Rand in 2012, Mercury itself in 2013, the Security Products Division of Siemens AG in 2014, and Access Control Technology (ACT) and ComNet in 2016.

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