Door Supervisor Course for SIA Licence by 1 Ace Security …

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To work in any capacity in the security industry in the UK. You need to have the relevant security qualification after going through SIA compliant course from a training provider.

Important: If you do the door supervisor course you don t need to do the security guard course. The SIA door supervisor license covers both door supervisor and security guarding, thus no one opts for the security guard license.

  • Duration: 4 Days
  • Assessment: Multiple choice questions and practical
  • Minimum Age: 18 and above

London: 139 Birmingham: 135

Door Supervisor Course Core Units

Unit 1: Working within the Private Security Industry

  1. Know the main characteristics of the private security industry
  2. Legislation as it applies to the individual in carrying out a licensable activity
  3. The importance of safe working practices to comply with legal requirements
  4. Fire procedures in the workplace
  5. Emergencies and the importance of emergency procedures
  6. The importance of communication skills and customer care

Unit 2: Working as a Door Supervisor within the Private Security Industry

  1. The role and objectives of a door supervisor.
  2. Civil and criminal law relevant to a door supervisor
  3. Searching relevant to a door supervisor
  4. Powers of arrest relevant to a door supervisor
  5. Drug misuse issues and procedures relevant to the role of a door supervisor
  6. Incident recording and crime scene preservation relevant to the role of a door supervisor
  7. The licensing law and social responsibility relevant to the role of a door supervisor.
  8. Emergency procedures which should be followed by a door supervisor.
  9. How a door supervisor can help to keep vulnerable people safe.
  10. Queue management and venue capacity responsibilities relevant to a door supervisor

Unit 3: Conflict Management within the Private Security Industry

  1. The principles of conflict management appropriate to their role and reduce risk in conflict situations
  2. How to communicate in emotive situations to de-escalate conflict
  3. How to develop and use problem-solving strategies for resolving conflict
  4. Good practice to follow after conflict situations

More about Door Supervisor Course

The role of the door supervisor

Door supervisors are security operatives working at licensed premises, for example, bars, night clubs, hotels, restaurants and large events.The main role of a door supervisor is to make sure customers have an enjoyable experience in a safe environment. Attending training and passing the national qualification provides the minimum knowledge and understanding to start working as a door supervisor. They must be licensed by the regulatory body for the UK security industry- the SIA Security industry authority.

Door supervisor responsibilities

  • Controlling entry
  • Maintaining order
  • Helping customers
  • Ensuring health and safety
  • First aid
  • Evacuation

When will I receive my training certificate?

Once you have done your training and successfully passed the door supervisor course. Depending on the awarding organization you should get your certificate within ten working days.

Can a door supervisor work as a security guard?

Yes, a door supervisor can work as a normal security guard on the contrary a normal security guard cannot work as a door supervisor, as door supervisors need to work in licensed premises. In order for him to work in licensed premises, he needs to undergo the required training.

Door supervisor or security guard course?

In our opinion, the door supervisor qualification is better and is good value for money that you spend. A door supervisor can do all the work that a normal security guard can do, but in addition to that, he can also work in licensed premises, which include where alcohol is dealt with. Thus if you intend to join the security industry then we recommend that you do the SIA door supervisor course rather than the security guard course.

How long it takes to get SIA license?

After you have completed the training for the door supervisor course and you receive your certificate. You need to complete the SIA application form available from SIA website. Usually, it would take anything between 3 to 4 week once you get your SIA license.

What documents do I need to do the door supervisor training?

In order to do any SIA linked qualification, you would be required to show certain documents these documents have been divided into group A and group B documents. If you have two documents from group A you do not need any other document. If you have one document from group A, you would be required to have an additional two documents from group B. To have a look at the acceptable form of IDs to do the door supervision qualification follow the link documents required for door supervisor training2

Learner Entry Requirements

Security officers are required to coordinate with emergency services. Door supervisors need to have good communication and conflict management skills. Qualified security operatives would be required to prevent and if required to manage conflict. To communicate clearly and effectively security officers require good communication skills.

Learners intending to join the door supervisor course should have a reasonable understanding of English.


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Theia lenses approved for Dahua 4K box camera

Theia s lenses are designed to meet needs of a new range of 4K analytics-rich cameras and ensure true 4K resolution systems. Video surveillance specialist Dahua has qualified the Theia 4K lens family for use with its IPC-HF81230E Ultra HD Box Camera. The combination provides video surveillance professionals with one of the most advanced imaging technologies available.

Theia s 4K lenses offer resolution performance that matches the image quality 4K sensor cameras promise, but aren t always able to provide due to inferior lens selection. Theia s lenses resolve the 1.55 micron-sized pixel of the 1/2.3 4K sensors, while covering the larger 1/1.7 4K imagers. Verticals/sectors which they are suitable for include shopping centres, stadiums and open public spaces. They can be used for any application where a high level of detail and precision is needed for analytics-rich applications. This includes facial recognition and behavioural studies, especially in environments where there is lots of activity or total area coverage is needed. Dahua IPC-HF81230E 12MP Box Network Camera Features The varifocal lens family covers a horizontal field of view from 112 to 9 degrees, with the SL410 4-10mm lens and SL1250 12-50mm lens. Theia lenses maintain 4K resolution in day and night with 5 microns focus shift in near infrared light. They are 52mm and more compact than the comparable 1/1.7 4K lenses, allowing use in smaller enclosures and some domes. At F/1.4 the SL410 has the fastest F number and the best light gathering ability of any 4k 1/1.7 format varifocal lens available in the surveillance market.

The CS mount lenses are available in manual, DC-auto or P-iris versions; fully motorized, board and C mount versions are also available. Dahua says: When paired with Theia s 4K lenses, Dahua s IPC-HF81230E Ultra HD Box Camera is able to deliver very high image quality to the market enabling analytics and other high detail applications, says Daniel Chau, overseas marketing director. About Theia Theia Technologies provides high quality 4K and megapixel lenses for security and machine vision applications. Theia lenses are designed and marketed from the US, and manufactured to ISO 9001 standards. The company also provides optical engineering and custom design services. About Dahua Technology Zhejiang Dahua Technology is a leading provider in the global video surveillance industry. Dahua is committed to providing the highest quality solutions and products with the latest technologies to enable end users to perform their business successfully. Free download: The video surveillance report 2017 Sponsored by IDIS The Video Surveillance Report 2017 covers all things video surveillance based on a poll of hundreds of security professionals. Specifically looking at topics such as open platforms, 4K, low-light cameras, video analytics, warranties and this year due to the growing threat posed, the cybersecurity landscape.

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Doncaster Detectives

Doncaster Detectives

01302 798 586

Atlas Office Park, First Point, Doncaster, DN4 5JT

95% Success Rate.

100% Legal.

We provide professional, efficient and legal private investigation services, with clear and transparent pricing1. Doncaster Detectives offer affordable and discreet solutions for individuals, companies and public sector organisations. Backed by an extensive UK network, Doncaster Detectives serve Doncaster and localities throughout Yorkshire and Humberside.

01302 798 586

Atlas Office Park, First Point, Doncaster, DN4 5JT

95% Success Rate.

100% Legal.

We provide professional, efficient and legal private investigation services, with clear and transparent pricing2. Doncaster Detectives offer affordable and discreet solutions for individuals, companies and public sector organisations. Backed by an extensive UK network, Doncaster Detectives serve Doncaster and localities throughout Yorkshire and Humberside.


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GDPR gives CCTV operators chance to tackle negative image head-on , says white paper

DATA PROTECTION A white paper exploring the implications for CCTV of the forthcoming GDPR has been published by cloud-based surveillance company Cloudview. The General Data Protection Regulation (GDPR) comes into force across the EU including the UK from 25 May 2018. The upper limit of possible penalties has been raised considerably: organisations found in breach of the law could be fined amounts up to 79 times greater than those levied under the existing data protection regime.

When installing a new system or upgrading an old system, any CCTV user or service provider will be expected to identify security risks and how those risks are to be addressed. Excerpt from Watching the Watchers Watching the Watchers: CCTV, the GDPR and the third wave of Data Privacy Regulation charts the history of data protection law, examines the changes introduced by the GDPR, identifies a shift from compliance to accountability , offers advice to CCTV operators and asks whether the new law might present an opportunity as well as a legal and administrative burden. Indeed, the white paper s introduction offers a positive take on a law that is causing great anxiety for organisations in most sectors: The CCTV industry has, almost from its inception, been portrayed in popular culture as the unofficial face of unaccountable surveillance overreach and invasion of privacy, it says. This position has been cemented by a popular perception of a lack of transparency and public engagement on the part of its users. More recently, it has become the unwilling poster child for the hazards of engaging with the Internet of Things. The General Data Protection Regulation (GDPR) thus provides a welcome opportunity for the CCTV industry and its users to tackle this negative image head-on. The paper has been written by Andrew Charlesworth, a reader in IT and Law and director of the Centre for IT and Law at the University of Bristol (CITL). Cloudview which commissioned the report, provides a service that mobilises cloud computing and IoT technology to centralise and store visual data from CCTV systems, meaning the data can be analysed like any other form of big data. Connected to analogue or IP cameras, Cloudview securely transports visual data to cloud servers that the company says are secure and resilient.

Once stored, it can be instantly accessed, used and managed from anywhere on any device. Free Download: the CyberSecurity Crashcourse Are you even aware if you have been the victim of a cybersecurity breach? This report will help you to find out and protect yourself, Eric Hansleman from 451 Research presents a rapid-fire overview of cybersecurity , because a firewall just won t do, you need multi-layered defences to truly protect your data.

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Door Supervision – Training Information Centre


Door Supervision

Awarded by Education Development International (EDI). Under the Security Industry Act 2001 anyone working as a door supervisor in licensed premises must be licensed by the Security Industry Authority. To apply for a licence as a door supervisor you must have a recognised qualification.

The Level 2 Award in Door Supervision satisfies this legal requirement.

Gain an approved SIA qualification to allow you to pursue a career as a door supervisor.

Course Summary:

Four day course that covers the basic tasks, objectives and the legal and social responsibilities of a door supervisor.

Who should take this qualification?

You need a licence if you are responsible for security, protection, screening the suitability of people entering premises or dealing with conflict in pubs, clubs and other licensed premises open to the public.

Who should take this qualification:

  • If you work as a door supervisor under contract for a client, or if you work in-house , you will need a non front-line licence.
  • If you are a supervisor, manager, director or partner, or a sole trader providing door supervision staff, you will need a non front-line licence.
  • If you are a manager or supervisor under contract who manages door supervisors who are also under contract you will need a non front-line licence.

Course Objectives:

The qualification consists of two mandatory units: The Roles and Responsibilities of a Door Supervisor and Communication Skills and Conflict Management.

Upon completion of the course, learners will be have a clear knowledge and understanding in the following areas:

  • Introduction to the role and the leisure and security industries
  • Standards of behaviour
  • Civil and criminal law
  • Searching
  • Arrest
  • Drugs awareness
  • Recording incidents and crime scene preservation
  • Licensing law
  • Equal opportunities
  • Health and safety at work act
  • Emergency procedures
  • Introduction to communication skills and conflict management
  • Application of communication skills and conflict management


Multiple-choice question examination


4 days

A window to more than the soul?

AI research raises troubling questions about privacy, profiling and wrongful arrest

When Apple introduced TouchID fingerprint readers to the iPhone in 2013 it seemed to suggest the end was nigh for password authentication. Now the latest incarnation of Apple s flagship product the iPhone X will liberate users even from the need to press a button, by automatically verifying their identity using infrared and 3D sensors within the phone s front-facing camera. However, the growing sophistication of facial recognition has generated considerable alarm in the media this week, even if it promises to eventually free us from the tyranny of myriad passwords and the forgotten password process.

A lawyer writing in the Guardian who admits she will still buy an iPhone X says we cannot become complacent to the serious privacy risks it often poses or think that all its applications are alike. AI gaydar A Stanford University professor has been criticized by privacy campaigners and the LGBT community after developing AI can accurately predict people s IQ, political leanings and whether they are gay or straight. The face is an observable proxy for a wide range of factors, like your life history, your development factors, whether you re healthy, said Michal Kosinski, who says his research will stimulate much-needed debate about creating regulatory safeguards to protect citizens privacy. AI could identify people with psychopathic traits a troubling prospect given that most psychopaths do not commit serious crimes and many murderers aren t believed to be psychopaths Inevitably dubbed AI gaydar , the AI correctly identified sexual orientation 91% of the time with men and 83% with women based on a few photos of each face. That his research also suggests a link between facial features and political beliefs lends credence to the theory that ideological outlook is to some extent heritable. Kosinski, an assistant professor of organisational behaviour, said other studies found that conservative politicians tend to be more physically attractive than liberals, because the right-wing world view tends to be against income redistribution and good-looking people are on average more successful in life. Kosinksi s findings also raise the spectre of schools screening prospective students using facial recognition AI. We should be thinking about what to do to make sure we don t end up in a world where better genes means a better life, he said. Psychopathic traits Kosinski also says AI could conceivably identify people with psychopathic traits a troubling prospect given that most psychopaths do not commit serious crimes and many murderers are not believed to be psychopaths.

Even people highly disposed to committing a crime are very unlikely to commit a crime, he said. He also says that AI could weed out potential troublemakers upon entry to concerts and nightclubs in the way that bouncers or security guards make similar subjective judgements based on body language, clothing and signs of drunkenness. Facial recognition is being rolled out across Australian airports next year in a move that could shorten queues and prevent people travelling on fake passports. However, like many technologies, it will be enormously useful to authoritarian governments. A face recognition system deployed by the Met Police at Notting Hill Carnival reportedly had a success rate of 2.86 or more similar to the wanted suspect were flagged as a possible match. This means that a vast number of possible matches will be completely innocent people. These are the face recognition systems where a mistake could mean you are investigated, if not arrested and charged, for a crime you didn t commit.

A face recognition system deployed by the Met Police at Notting Hill Carnival reportedly had a success rate of 2.86 of surveillance footage in five years time : Milestone CTO on gigantic data and neural networks Deep-learning algorithms, biometric passports and anti-drone technology helping to drive airport revolution

Fire safety in prisons: When theory and practice slip their handcuffs

Just weeks after the Grenfell Tower disaster in June the newly elected Kensington and Chelsea Deputy Council leader, Kim Taylor-Smith, told the BBC that despite being a member of the council s Housing Scrutiny Committee for over a year, he was unaware of residents repeated warnings about fire safety in the building. It seemed utterly unbelievable, but if my further investigations into fire safety in prisons is anything to go by, it could well have been true. The councillor said: I was on a committee that was responsible for safety, we take steps in order to ensure safety, sometimes that doesn t work the whole issue of how we scrutinised is obviously the issue we are having to look at we will have to change.

Since 1982 HM Prisons Inspectorate (HMIP) has had the task of inspecting our prisons and in 35 years they have come a long way. Most people involved in prisons today can name Peter Clarke as the current Chief Inspector of Prisons, probably Nick Hardwick before him, maybe Anne Owers, David Ramsbotham and perhaps even Stephen Tumim before that but who can name the first two Chief Inspectors of Prisons? While HMIP was slow to get off the ground it has gathered pace, focus and professionalism since its creation but it remains seriously defective in major areas. Today, when HMIP inspects prisons it does not inspect them for fire safety that is the task of the Crown Premises Fire Inspection Group, (CPFIG) a little-known statutory inspectorate sitting quietly inside the Home Office. CPFIG did not copy a single one of the 19 cases of statutory fire safety notices issued a cross a 12-month period to the Prisons Inspectorate CPFIG, unlike HMIP, does not publish a single one of its prison fire safety reports online and, despite inspecting fire safety conditions in all prison establishments, premises which are totally immune from prosecution see page 3, it is not a member of the 21-strong National Preventive Mechanism, a body owing obligations to the United Nations (led by HMIP in the UK) that exists to monitor conditions in places of detention. No doubt it was as a result of recognising this dangerous gap between HMIP and CPFIG that the last Chief Inspector of Prisons, Nick Hardwick, now chairman of the Parole Board, in January 2016 signed a Memorandum of Understanding (MOU) between the two inspectorates. It set out clearly how the two inspectorates will work together and communicate with each other, so vitally important was this deemed to be that section seven of the MOU was devoted to it in detail. The MOU makes clear both HMI Prisons and CPFIG are committed to sharing information relevant to the safety of staff members or prisoners with each other. Trigger questions It accepts that both inspectorates may receive information during their own inspections which can be relevant to the statutory responsibility of the other, and they agreed a system supporting what they called the meaningful exchange of risk information to share that information and not just information but training too.

It was agreed that CPFIG would provide the Prisons Inspectorate with what it called trigger questions , which could assist HMI Prisons inspectors to identify potential fire safety concerns during their own inspections. Moreover CPFIG would provide the necessary fire-related awareness training for HMI Prisons inspectors, so they could interpret the answers to their fire-safety trigger questions so enabling them to identify matters that potentially affect the safety of prisoners and staff. HMIP agreed that if they found reason during one of its own inspections to suspect that there is unnecessary risk to people from fire within an establishment, HMIP would notify CPFIG of their concerns and in return CPFIG agreed that if it found poor management of safety or apparent concerns about the conditions for prisoners at custodial premises, they would advise HMIP of their concerns. Both accepted that the ongoing safety of persons in prisons was, said the MOU, paramount . In the year to June 2017 CPFIG conducted 19 fire safety inspections in prisons in England and Wales. My previous investigation into fire safety in prisons found that, in 100% of those inspections, CPFIG found fire safety failing so serious that they placed the lives of prisoners, staff, contractors and visitors at risk and resulted, in all 19 prisons, in the issuance of statutory Non-Compliance Notices (NCN) and, in four cases, Crown Enforcement Notices (CEN) too. These are clearly serious matters of substance, that had the MOU been followed, either in letter or even simply in spirit, would have immediately resulted in CPFIG informing HMIP of each of these failures right? Wrong. A Freedom of Information Act response from CPFIG, dated 4 September 2017, reveals that CPFIG did not copy a single one of the 19 cases of statutory fire safety notices issued across a 12-month period to the Prisons Inspectorate.

The MOU failure to comply with the MOU started just months after it was signed. CPFIG found fire safety failings so serious they served the prison with an NCN, giving it just 28 days to correct numerous fire safety defects What is equally worrying is that no-one in the Prisons Inspectorate ever asked questions either. The right hand of the Prisons Inspectorate was blind to what the left hand across at CPFIG was doing despite their written agreement underpinned by their dual belief that safety was paramount . In the middle of this ignorance were the lives and safety of tens of thousands of people living, working and visiting these 19 prison establishments amid dangers to which the Prisons Inspectorate, like the Housing Scrutiny Committee that covered Grenfell Tower, were completely oblivious. This failure to communicate resulted in the ludicrous situation in July this year when the Prisons Inspectorate published an inspection report of HM Prison Coldingley in which it concluded that, when judged against the Healthy Prisons Safety test, Coldingley was a reasonably safe prison little knowing that it was anything but safe. And they ought to have known CPFIG certainly did. Serious defects Just 26 days after Peter Clarke marched his Prison Inspectorate team out of HMP Coldingley, on 3 March 2017 convinced it was safe, CPFIG came knocking on the Coldingley Gate and found fire safety failings so serious they served the prison with an NCN giving it just 28 days to correct the numerous fire safety defects it found. Serious defects that included: The procedure is not always followed for removing cigarette lighters and matches from prisoners in Segregation who appear to be at increased risk of self-harming through fire. Normal and/or emergency lighting doesn t provide sufficient illumination to implement the Cell Fire Response plan including the removal of a prisoner from the cell.

The measures to reduce the spread of fire and smoke were inadequate. There was insufficient evidence available to demonstrate the effectiveness of the smoke control arrangements for E wing after it was confirmed to have extraction only. The generic cell fire response plan was not suitable for the circumstances in which prisoners are not locked in their cells. The training package delivered to staff does not provide sufficient practical instruction on the use of Inundation equipment. An insufficient number of prison staff members working in residential wings were in date with their training in Respiratory Protective Equipment (RPE) wearing. The number of trained prison response staff members available was not always sufficient to implement the cell fire response plan effectively. The fire safety measures were not always being tested and maintained in good condition and effective working order. It is clear now that CPFIG never copied HMIP into any of these fire safety defects nor into any of the other 19 fire safety NCN and CEN s it served in the year to June 2017 either. But why didn t the CPFIG training of HMIP Inspectors in fire safety, provided for in the MOU signed 14 months before the Coldingley inspection, allow HMIP inspectors to pick up on the serious fire safety defects at Coldingley themselves?

Sources tell me it is because no such fire awareness training by CPFIG of HMIP has ever taken place. The combined failure to train, and communicate the vital fire safety failings CPFIG found at Coldingley, allowed HMIP to publish, in July 2017, a wholly misleading report declaring HMP Coldingley to be safe, when CPFIG knew it was anything but safe. What is the point of having a MOU if neither side takes a blind bit of notice about its terms? Didn t anyone in the Prisons Inspectorate even think to ask, after a year of silence, why they had neither been trained nor advised of any fire safety concerns, as the MOU provides for, by their CPFIG partners over at the Home Office? Did no one at CPFIG pick up on the fact that by failing to train HMIP inspectors, and to disclose any of these 19 prison fire safety notices to the Prisons Inspectorate, they were consistently breaching the terms of the MOU? And if not, why not? These are serious issues, they are not some minor technical defect, but real life and death safety issues where, either through incompetence or complicity, the two organisations are not speaking to each other as they have both specifically agreed to do in a jointly signed document. This month, September 2017, HMIP published a new edition of its Expectations document, going forward it is the document on which future prison inspections will be grounded. HMIP make clear on page six of this document that they employ a clear and coordinated whole-prison approach that ensures prisoners feel and are safe but that simply is not true.

HMIP, despite the contents of its MOU with CPFIG, routinely ignores fire safety. This has to stop. Systematic failure The Prisons Inspectorate exist to inspect prisons that means all four corners of it and everything within it. Inspecting a prison isn t an al a carte menu where they can decide what parts of the prison they want to inspect, such as food or cleanliness, but ignore vitally important other areas such as fire safety. The systemic failure of the MOU between HMIP and CPFIG reveals that a new system of working is urgently required if lives are not to be lost. There were 2,580 fires in our prisons last year, that s almost 50 blazes a week. Our prisons detain people with serious mental health issues, those who self-harm by starting fires, as well as those convicted of arson; the dangerous risk factors are as clear as they are gross. Yet those with specific statutory responsibilities for them and who have agreed to work together are ignoring them. We need a Prisons Inspectorate that shoulders the full burden of responsibility for the entirety of prison inspections, not one where when it comes to fire safety it can conveniently slope that shoulder in the direction of CPFIG, claiming fire safety in prisons is their bag.

Prison Inspections is HMIP s bag and the sooner they realise it the better. What we need is an urgent inquiry by the Justice Committee in Parliament into the whole subject of prison inspections. One that demands answers as to: Why so many HMIP recommendations are routinely ignored year after year in today s report on Bullingdon Prison, 70% of recommendations made two years ago have still not been implemented? Why HMIP never concern themselves with fire safety? Why HMIP never ask CPFIG why they have not had the training the MOU provides for? Why CPFIG do not tell them of fire safety notices served on prisons and why they never ask? The lives of 86,000 prisoners, 32,000 staff and hundreds of thousands of visitors each year are being put at risk because HMIP are just not fit for purpose.

I want to hear Peter Clarke, the Chief Inspector of Prisons, repeat the words of Kim Taylor-Smith: We will have to change or are we to sit back and allow Grenfell Tower to become the lesson we all tragically failed to heed?

How public CCTV operators can avoid eye-watering fines under the GDPR

The General Data Protection Regulation (GDPR) comes into force across the EU including the UK from 25 May 2018. With fines for non-compliance potentially being a staggering 79 times greater than under the existing data protection regime, the stakes for organisations in a range of sectors are enormous. As security practitioners are well aware, a CCTV image featuring people counts as personal data just like a date of birth or someone s marriage status or political views.

Jean-Philippe Deby, business development director for Europe at Genetec, very kindly shared his thoughts on the implications for CCTV operators and the wider security industry with IFSEC Global. The conversation touched upon the importance of CCTV gap analyses, managing authorisations and privacy by design, as well as how the GDPR could accelerate adoption rates in the surveillance-as-a-service market. (How physical access systems will be affected by GDPR was also topic under discussion during IFSEC 2017.) IFSEC Global: What are the implications of the forthcoming GDPR on how organisations manage their CCTV systems? Jean-Philippe Deby: I ve heard that the UK was very vocal and implemented this regulation prior to Brexit. So even post-Brexit, from what I understand, the UK will still apply the regulation. Effectively, as this is a regulation and not a directive, all EU countries have agreed to apply it. A fundamental notion of the European Privacy Regulation is that you need to get explicit consent when you acquire people s data. On top of the way they collect information, there s now the notion of responsibility or accountability on how organisations hold this data. The regulation is telling them this is what you know you can or can t do . If they are irresponsible they will be fined.

If they are hacked and data is compromised, they have 72 hours to disclose it to the public authorities otherwise they will also be fined. Because of the lack of consent and the mass accumulation of data, public CCTV basically falls under the category of high-risk data As we speak, organisations as well as the industry as a whole, are reviewing the regulation to determine the steps that need to be taken in order to meet their obligations. How CCTV comes into play is especially interesting for public CCTV. As we know, it s impossible to get the explicit consent of people being filmed. You can obviously announce that you have CCTV in the train station or store, which is how it s done today, but the specific person being filmed can t say hey, I don t want you to record my images. As part of the regulation there s actually a notion that certain data constitutes a higher risk to a person s rights, where organisations need to make a data protection impact assessment test. Because of the lack of consent and the mass accumulation of data, public CCTV basically falls under high-risk data. GDPR Article 35 is where they mention the activities that make data high risk and the steps which an organisation needs to take. IG: What are the implications of being classified as high risk for CCTV operators?

JPD: As I mentioned earlier, it s a learning curve. There are so many different types of data that a lot of people are trying to understand how it s going to impact their organisations, but basically there are two things that come up. For high risk-data they will need what is called a DPO, a data protection officer, who will report directly to the CEO. It will be interesting to see how it impacts small and medium-sized businesses. The other big thing that comes out is that, de facto, they need to build a system which implements what is called privacy by design . For example, encryption is a recommended method of increasing privacy around the information that has been collected. Another area of focus should be the access to the information itself. Breaches don t necessarily come from hackers; they can be internal, either intentional or unintentional. So managing the process of identifying who is connecting to your system and who has access to the system is also key to privacy.

Who do you authorise, for example, to view live images or live recordings? IG: The fines sanctioned by the GDPR are pretty steep JPD : It s either a ‘ 20m fine or 4% of worldwide annual revenue whichever is higher. Many companies with retail branches have billions of dollars worth of revenue. I ve been talking recently to a company that has about $11bn in sales they could be fined $420m. Until now the argument for SaaS was around operational savings. With the GDPR it s really around helping people meet their compliance obligations There is a process in place which means companies will first be warned before being fined, but really, it s about good governance. Compare the cost of a breach or a company s reputation versus the cost of implementing a properly designed and executed solution. But I do believe that the EU will apply fines around data protection as they already apply large fines for other subjects. , Google was recently fined more than ‘ 2.7bn. If an organisation isn t careful about the way they handle data, I believe the EU will apply the full force of the regulation.

IG: It s not hard to imagine court cases where organisations dispute accusations that their cyber-defences were not robust enough JPD : That s true, but the onus will then be on the organisation to demonstrate the steps they have taken. Ultimately, it s all about responsibility. Under the GDPR, an organisation collecting personal information is the data controller and is responsible for handling the data. The GDPR also introduces another player called a data processor. These companies can help data controllers in managing the collection of information by providing adequate infrastructure or services. This is why companies like Microsoft are quite engaged with their cloud offering, because the data processor is almost synonymous with software as a service SaaS. Genetec has a solution called Stratocast, which is surveillance as a service. Small businesses can rely on our solution to encrypt their recorded CCTV, for example. It monitors their systems 24 hours a day to detect hacks or any unusual activity via our utilisation of Microsoft Azure.

It is really to help any businesses where video surveillance is not their core business and they either don t want, or don t have the resources to dedicate one of their employees to monitor the state of their CCTV systems. embedded content IG: So the GDPR could really be a spur for the software as a service market? JPD : Absolutely. Until now the argument was around operational savings. Here it s really around helping people meet their compliance obligations on top of helping them with their operation. It s an even stronger argument as to why they should be looking into those solutions. IG: How does Genetec see its role in preparing the industry for the GDPR? JPD : The GDPR is an incredible framework for something we ve been pushing now for a few years: the security of security. You cannot have trust without security.

Cameras have become IoT devices that connect to IP networks like PCs or other IP devices. So we re making sure tools and processes are available for customers to build the security policy they want to put in place, like encrypting information. A CCTV gap analysis is especially important for end users filming public areas. They are exposing themselves to high risk With certain partners like Bosch for example we even have the ability to encrypt from the camera. So it s all about protecting access to data. It s also about protecting the integrity of that data. And with the GDPR we have the European Commission and the British Government putting in a legal framework, with financial penalties, that ties in very well with what we ve already been pushing. IG: Any tips for how businesses can strengthen their systems before the GDPR comes into force? JPD : I think it s important for companies to do gap analyses of their systems not just CCTV but also how they are collecting information on their website, their CRMs and so forth.

A CCTV gap analysis is especially important for end users who are filming public areas. They are exposing themselves to high risk. But depending on what they have in place and who they talk to, they don t necessarily have to do a full upgrade of their systems. There are ways to simply strengthen systems, but this is where one vendor will differentiate from the other. Another thing is there s a lot of requests for proposals and requests for information happening as we speak. If you were about to invest a large sum of money to upgrade your analogue system to IP, for example, all the people who are going to participate in your project starting with the consultant, but also integrators and manufacturers should explain their take around cyber security. This is part of our security of security message. Again, if your system is monitoring public areas, there should be a chapter within your RFP to have a well explained position and solution to meet your compliance. Even outside GDPR, it is good practice in any case to ensure you utilise the tools available.

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AOS – Key Holding & Alarm Response Services in the UK

AOS provides as part of its potfolio of security services, key holding and alarm response, incorporating mobile patrols.

This service, in partnership with a number of select national key holding companies, provides 365 days a year monitoring to any client.

AOS - Key Holding & Alarm Response Services In The UK

Clients use our key holding services for a number of reasons:

  • AOS offers companies a safe alternative to putting their own staff at risk when answering alarm call-outs and gives an unrivaled alarm response service

  • AOS offers companies a lock and unlock service as an alternative to having their own staff taking responsibility for securing the building out of hours

  • AOS provides a rapid response to any security breach especially when the client does not live in the local vicinity

  • AOS provides the client with peace of mind that all security concerns are covered

All calls are routed through to our 24 hr communication centre, which is operational 365 days a year.

Our team are able to tailor services that suit your specific requirements at each of your premises, and with an unrivalled level of transparency and accountability, we provide swift reporting of incidents.

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Manned Guarding Security Services Company

Our mission is to assist our customers in solving business protection issues with a Security Patrol Services or Guard Dog Security Services to Construction Site Security Services solutions by coordinate the right management team and high-level solutions to solve any security problem within a budget, schedule and scope in addition to a top priority of Customer service, we meet with our customers to discuss issues and formulate a strategic solution and safety measure plan, that denote the scope ensure and effective implementation of health and safety, risk assessment and environmental guiding.

What We Offer

Our Manned Guarding Security Services Company provide a uniformed security guards are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from customer service and investigation technique courses. Our Guards maintain positive working relationships with visitors and company staff and they have the ability to think quickly and make quick decisions and deal effectively with unexpected situations. Our uniformed dog handlers (Guard Dog Security) are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from the National Association of Security Dog Users (NASDU) and British Institute of Professional Dog Trainers (BIPDT), and many also have police and army experience.

Mobile Security Patrol Services1

Our Uniformed Mobile Security Patrol officers are trained to the high standards that are set by Security Industry Authority (SIA), they also undertake further training and gain accreditation from customer service and investigation technique courses. They communicate effectively with staff and customers and have the ability to think quickly and make quick decisions to deal effectively with unexpected situations.

Construction Site Security Guard Services2

Our Uniformed Construction Site Security Guards are SIA Licensed, Insured, and NASDU BIPDT trained, at work they use the infrastructure of a conditional objectives to the Knowledge of health and safety and Risk Assessment, they undertake further training and gain accreditation from customer service, know how to maintain positive working relationships, also have police and army experience.

  • SIA Licensed 100%
  • Insured 100%
  • Trained 100%
  • Cost Effective 100%

9Guard Security Services company, operation policy`s and the associated procedures are monitored and reviewed every year on a regular basis to ensure that they remain current and applicable to the company s activities. We do inducting our guards on every new site, all so we do have regular refreshment of induction every 1 to 2 months, in addition we provide guidance and tools to help our Guards understand what they need to do to control and assess the risks in workplace.

9Guard Security Services and employees have a responsibility to assist in the effective implementation of the Policy within their work area and included within their duties, they understood and aware of their responsibilities contained in the Company Health and Safety Policy, al so they taking the necessary training, instruction and generally assist management in carrying out its duties under the Health and Safety at Work etc. Act 1974.

9Guard will fully comply with the duties placed upon it within the requirements of legislation, whilst at all times complying with, as a matter of best practice, the requirements and duties set out within Approved Guidance as issued by the Environment Agency and other organisations

9Guard Security dedicated to providing Insured, consistent and dependable security services in line with the Insurance requirements and contract specifications of our clients. We do this through our 10000000 Public liability insurance to protects us and our clients or members of the public or property damage.

  • Risk Assessment 100%
  • Health & Safety 100%
  • Environmental Guidance 100%
  • Insured 100%

Manned Guarding Security Services Company

Industrial Estates

9Guard Security Services deter shoplifting as well as vandalism, we are the most effective security methods for Industrial Estates and Retail Security we provide with cost effective all so we aim to give 100% customer satisfaction

Construction Site Security

9Guard Security Services provide our customers with professionally SIA NASDU BIPDT trained Guards with Cost Effective Construction Security along with risk assessment and professionalism, using well skilled and experienced construction security guards with environmental guidance for our customers

Manufacturing Premises

We work as a part of your team to ensure a customer friendly approach is consistently achieved. Our security guards are one of the most effective security methods utilized in the security field, all so have the able to get along well with co-workers and accept supervision and the ability to convey thoughts in a focused and tangible manner.

Our Responsibilities
We will provide you with FREE high-profile Security Warning Signs around the perimeter of your premises.

Or We will provide you with a dog handler trained to the high standards that are set by Security Industry Authority (SIA) with further training set by National Association of Security Dog Users (NASDU) and the British Institute of Professional Dog Trainers (BIPDT).

We will provide you with a dog unit marked in the style of a police car and specially adapted to ensure the welfare of our dogs, including air conditioning.

Patrolling every hour & perform security checks to ensuring site or property are maintained; door and gates are kept secure. Carry out a visual inspection to ensure equipment is save.

UK Metal Theft

The Association of British Insurers (ABI) said UK metal theft had doubled in the past five years to about 1,000 reported incidents a week, the crime causes costs the UK economy about 770m a year, And Britain s 5bn-a-year scrap industry is facing tougher regulation as part of a government crackdown on metal theft

Cost of Retail Crime

Cost of retail crime rises to 1.6bn. The figure covers retail crime of all types and includes the value of goods stolen and damage done. The survey gathers data from 44 retails groups 58% of the sector by turnover and is claimed to be its most comprehensive crime survey so far. It found that nearly one in 20 stores was robbed during the year. The average cost of each incident tripled to 3,005, from 989 the previous year, a result of more organised offending

Crime Survey for England and Wales (CSEW)

Vandalism in the UK is falling at a quicker rate than almost any other type of crime, according to official figures.

What are the possible reasons behind this The 2011/12 Crime Survey for England and Wales (CSEW) estimates that there were 2,051,000 violent incidents against adults in England and Wales.

As in previous years, assault without injury accounted for the largest proportion of all CSEW violent incidents (42%), followed by wounding (24%), assault with minor injury (22%), and robbery (12%)

Advising and counselling visitors and making sure they have access to professional help if needed, in addition to Monitor and authorize entrance, visitors, and other persons to guard against theft and maintain security of premises
We will provide you with guard dog, whilst offering a deterrent to the criminal is appropriately trained and controlled by our experienced dog handlers.

We will provide you with a daily activity report.

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